Bookstore Remote Event Team Lead

| Position Title | Bookstore Remote Event Team Lead |
| Student Status | Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position. |
| Work Location | Springfield Campus |
| Department | Bookstore |
| Hiring Range | 16.00 |
| Sponsorship Information | Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship. |
| Department/Employer Operating Hours | The hours for the position will vary depending on sporting events, etc. |
| How many hours per week are required? | 20+ hours a week |
| Description of Primary Duties | Coach, develop and train a successful team of student employees that consistently meet our customer’s needs along with our store goal. Provide excellent customer service — engage with customers as well as guide and instruct student employees. Create a positive and fun work culture and promote teamwork. Ensure location is appropriately staffed during business hours and opening and closing procedures are regularly adhered to by student employees and part time staff.

Exhibit professionalism in appearance, conduct and judgement. Oversee game day operations, keep product current, store neat, clean, and orderly, ensure operation runs according to policy and expectations, daily upkeep of merchandising standards, and forming vendor and campus relationships. Appropriately handle customer concerns or complaints, emergency situations, and potential disruption of services. Operate university vehicle to transport inventory to remote locations.

Provide substantial and timely input on reorder and/or expired merchandise to the Clothing Specialist or Clothing Manager. Promote and contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds. Contributes to the overall success of the Missouri State University Bookstore operation by performing all other duties as assigned.

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Required Qualifications | Enrolled in classes at Missouri State University. Valid driver’s license Flexible hours. Work nights, weekends, and over university breaks. |
| Required Certifications | |
| Additional Qualifications |

Preferred Qualifications but not required Individuals with an entrepreneurial mindset/spirit. Moderate computer literacy. Customer service experience

Experience with purchasing Management
· Being responsible for scheduling multiple people Open/Close/Running a register |
| Special Instructions to Applicants | In this position you will learn and acquire:
Additional skillsets:
Assist buying Receiving Floor Preparation Store Layout Register setup Restock Merchandise
Experience acquired:
Management/Supervision Customer Service Scheduling Merchandising Marketing
* Sports Management
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| Contact Information | If you have questions or concerns you can email, FSilva-Galicia Flora Silva-Galicia is the Administrative Assistant at the Bookstore. She can contact you with answers to your questions. |
| Disclaimer |
Disclaimer for off campus positions only. #STU |
| Equal Opportunity Statement |
Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family…