Partner Development Manager, MSP

Overview

Reporting to Vice President, Managed Service Providers, this hybrid position combines the new partner acquisition focus of a Business Development Manager driving net new revenue with the revenue expansion and relationship management focus of a Channel Account Manager. You will land net-new MSP partners and help existing partners unlock the full value of Absolute’s cybersecurity portfolio, owning the entire partner life-cycle from first contact through long-term renewal and upsell.

Fluency in English plus French or German is required; trilingual proficiency (English, French, and German) is strongly preferred.

• Identify, recruit and contract high-potential MSPs that align with Absolute’s growth objectives
• Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness
• Build executive-level relationships (C-suite and senior management) and negotiate partnership terms that drive annual recurring revenue (ARR)
• Deliver compelling presentations, business cases and product demonstrations in English, French and/or German as appropriate
• Own partner onboarding, coordinating with product, marketing and customer success to ensure a frictionless start
• Serve as the partner’s trusted advisor and Absolute subject-matter expert; provide insightful use cases, demos and best-practice guidance
• Drive renewals, cross-sell and upsell motions to expand license footprint and ARR
• Deliver enablement programs (webinars, Learning Hub content) and escalate technical issues to Activation, Professional Services or Support as needed
• Monitor and analyze market trends, competitor activities, and customer needs to identify new partnership opportunities
• Engage field sellers inside partner organizations to amplify pipeline and close rates
• Maintain a data-driven pipeline in Salesforce; supply weekly/monthly status, forecast and EOQ closure reports
• Monitor market trends and competitor activities to refine territory and partner strategies
• Continuously improve channel programs based on partner feedback and industry best practices
• Collaborate with internal teams, including product, marketing, and sales, to ensure successful implementation and execution of partnerships
• Assist the Absolute MSP team in optimizing sales closure during EOQ activities
• Uphold Absolute’s security and privacy standards in every interaction
• Protect the security and privacy of Absolute and its customers

• 8+ years combined success in business development, channel account management or partner sales within the cybersecurity and MSP ecosystem
• Demonstrated ability to identify, negotiate and close partnerships that deliver measurable ARR growth
• Strong understanding of endpoint security, managed services business models and competitive landscape
• Analytical, entrepreneurial mindset; adept at independent and cross-functional teamwork in a fast-paced environment
• Proven history of building C-level relationships and presenting to diverse audiences in English plus French or German
• Ability to present to all audiences, build relationships and negotiate effectively
• Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
• Proficiency with Salesforce (or similar CRM) and MS Office
• Ability to take on and manage projects based on requirements of Absolute’s developing business requirements

• Bachelor’s degree in business, marketing or equivalent experience
• Experience managing partners across Europe
• Trilingual fluency (English, French, German)
• Familiarity with PSA/RMM platforms and marketplace commerce
• Formal sales methodology certification (MEDDIC, Challenger, etc.)

• Remote-first role with up to 30% travel for partner meetings, events and internal kick-offs in North America and Europe
• Flexibility to accommodate limited after-hours calls with international partners

You’re resilient and passionate about securing the Work from Anywhere era. We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially…