Sr. Solution Executive, Quality & Compliance

Sr. Solution Executive, Quality & Compliance

The Sr. Solution Executive, Quality & Compliance Solutions will be responsible for delivering solution sales, accelerating adoption through insight and expertise, and evangelizing the value proposition of assigned products to Health Stream clients and prospects. In this role, the Sr. Solution Executive seeks to align compliance courseware solutions with an institution's needs and business objectives, build relationships and credibility with key stakeholders effectively, and meet or exceed an assigned sales quota for compliance courseware solutions.

This individual will have ultimate responsibility for all elements of the sales process, including prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

• Identify and Qualify Opportunities for both existing clients and new prospects: aligning Compliance solutions with prospect/client initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take‑out opportunities.
• Demonstrate, propose, and present: demonstrating Compliance solutions to key stakeholders, presenting a compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROIs/business cases, and following up promptly and professionally.
• Support RFP process: lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategy.
• Negotiate and Close Business: create and submit contracts, negotiate contract terms, secure commitment and signature, process contracts in the contract management system, and transition client to the implementation phase to ensure long‑term customer success.
• Territory Planning and Pipeline Management: develop and update territory plans, manage pipeline in the CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans/pipeline to sales leadership effectively and succinctly.
• Contribute to the Compliance community: develop and share best practices and leverageable materials, facilitate internal discussions, collaborate with other sales team members, and support efforts by the internal sales teams.
• Undertake Personal and Professional Development Opportunities: develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, especially regarding the Evaluate product portfolio, and continue to enhance skills such as communication, presentation, negotiation, and teamwork.
• Value‑Added Member of broader Compliance community: work cross‑functionally with Marketing, Product and Project Managers to create value‑added customer solutions aligned with our vision, business principles, and values.
• Challenger Selling Mindset: understand that relationship building is important, but assist clients with their strategic initiatives by challenging them to think differently.
• Target Audience: understand the needs of stakeholders and target leadership.

• 7+ years of successful hospital SaaS sales and/or Compliance or E‑Learning experience
• Demonstrated track record of consistently exceeding sales quota
• Knowledge of healthcare environment – preferably in Compliance
• Superior knowledge of consultative sales techniques including cold calling, networking, discovering needs, overcoming objections and product demonstrations – all with the ability to capture and close the deal
• Knowledge of Solution Selling/Customer‑Centric selling methodologies
• Effective oral & written communication skills
• Territory management – geographical, systems & account based
• MS Office &  skills
• Innovative problem solver who works independently, as well as part of a team
• Ability to set‑up and conduct onsite and remote client demonstrations
• Success in hitting quota from a home office environment

• This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On‑Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of…