Regional Account Manager - Western Michigan

Regional Account Manager - Western Michigan

US

Remote

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

Location:
Western Michigan, Grand Rapids, Kalamzoo, Lansing, Traverse City.

Travel: 25% to 50%

The Regional Account Manager will work as part of a broader team to help enable customer retention through practical account management activities. This role will combine account management and targeting growth opportunities within the existing base. This role is a key sales position that requires effective management and execution of a territory plan, cross-functional ownership of all single-family segments inclusive of the channel, and working collaboratively with peers and management to successfully transition new accounts.

The incumbent will work as part of a broader team of territory sales reps that will, as a team, drive regional sales results.

Essential Duties and Responsibilities:

• We are seeking a results-driven Business Development Account Manager to join our team. This role is highly focused on driving company growth, with approximately 70% of the effort dedicated to prospecting, identifying, and closing new business deals. The remaining 30% involves nurturing and expanding relationships within our existing client base to ensure long-term partnerships and maximize account potential.
• Maintain key influential identified customers in targeted geographies and defend our business with them.
• Target growth opportunities within existing base and collaborate with growth rep to successfully transition the accounts.
• Support customers as they move to James Hardie products by eliminating barriers to conversion and creating a positive customer experience through all aspects of the transition.
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year.
• Executes segmentation to evaluate and assess the market and lead all aspects of the customer sales process, while leveraging other resources to assist in solution development and implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets.
• Develop a solid understanding of company products, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market.
• Able to host, lead and present in front of large audiences.

• Skills &
  
  Qualifications:
• 3+ years of sales experience in a high-touch sales environment.
• Prior track record of success in an account management role.
• Able to convey construction expertise and knowledge at job sites.
• Strong sales mentality and understanding of the sales process.
• High level of organization, discipline, and self-structure.
• Ability to effectively build relationships at all organizational levels and in differing environments.
• Travel 25%-50% out of market travel.
• A valid driver’s license is required.
• Bachelor’s degree from an accredited program (preferred)

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!

• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary

• Paid holidays, paid vacation including Jury Duty and bereavement leave

•…