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Strategic Client Executive
Job Description & How to Apply Below
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
*
* Job Description:
**** Client Executive – Strategic Accounts
**** This role is based out of the Chicago, IL area
**** Position Summary
** We are seeking a
** proven enterprise sales leader
** to drive strategic growth with Fortune 500 and Global 2000 clients. The ideal candidate is an elite
** C-suite-oriented Client Executive
** who excels in navigating complexity, shaping vision at the executive level, and closing transformative, multi-million-dollar AI deals.
This is a high-impact role for someone who thrives on
** executive engagement, strategic orchestration, and outcome-based selling** — not transactional sales.
** Key Responsibilities
**** Strategic Account Management
*** Develop and execute multi-year account strategies for target enterprise clients (typical TCV $1M–$30M+).
* Position Uniphore as a
** strategic business transformation partner**, not a point solution provider.
* Build and sustain trusted relationships with
** economic buyers and executive sponsors
** across the C-suite.
* Lead whitespace analysis, territory planning, and account expansion to maximize customer lifetime value and wallet share.
* Drives regular account planning and executive mapping.
** Sales Execution
*** Own the
** full enterprise sales cycle** — from executive prospecting to multi-stakeholder negotiation and close.
* Consistently achieve and exceed **$2M–$4M in annual new and expansion ARR**.
* Navigate complex procurement, legal, and security reviews to drive predictable closure.
* Develop business cases and ROI frameworks that align to board-level priorities and measurable outcomes.
* Structure and negotiate
** multi-year agreements
** with TCVs exceeding $10M+.
** Cross-Functional Leadership
*** Operate as the **“CEO of your territory”**, orchestrating internal teams across Solutions Engineering, Services, Product, Legal, and Executive Leadership.
* Partner with Product and Marketing to influence roadmap priorities and thought leadership initiatives.
* Mentor peers and emerging sellers in best-in-class enterprise selling practices.
** Pipeline Development & Market Engagement
*** Build and maintain
** 3–5x pipeline coverage
** through strategic prospecting, executive networking, and partnership development.
* Drive net-new opportunity creation and expansion within assigned verticals or regions.
* Represent Uniphore at
** industry conferences, executive summits, and partner events
** to elevate brand and visibility.
** Required Qualifications
**** Experience
* ** 10+ years of enterprise technology or SaaS sales with a track record of
** consistent quota attainment**.
* 5+ years selling directly to the
** C-suite (CIO, CMO, CXO, CEO)
** within Fortune 500 / Global 2000 enterprises.
* Proven success closing **$2M+ ACV / $10M+ TCV
** deals and managing complex 6 to12-month sales cycles.
* Recognition for top-tier performance (President’s Club or top 10–20% of sales org).
** Industry & Domain Expertise
*** Knowledge across
** AI/ML, SaaS, cloud, data platforms, cybersecurity, or digital transformation solutions.
*** Experience selling into
** Banking, Insurance, Retail, Telecommunications, or BPO/Consulting
** sectors.
* Deep understanding of
** enterprise procurement, compliance, and governance processes.
**** Skills & Competencies**
* ** Executive presence
** and gravitas…
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