X​/Twitter Community Manager; San Francisco

X/Twitter Community Manager (San Francisco)

About Us

UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.

We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty
, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings,
for a human connection with the people that we serve.

To make it possible, we have built things differently — to offer different services we couldn't be them, so we wanted to make it clear through our services, that we are not who they are
; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don't build trust because of our name.
We build trust because of our authenticity, honesty, and human connection
. Our name helps us achieve that.

But why? Why do this? We're driven by a deeper human mission —
we believe access to stable currency is a human right
, and the disparity in access to financial services fuels the inequality gap and mass migration.
It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone.

What you'll be doing:

• Working full-time in San Francisco (relocation support provided)
• Manage and grow UGLYCASH's X community
• Create, curate and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Coordinate and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Requirements

What we look for in you:

• Located in the United States and willing to move to San Francisco after hire (relocation support provided)
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer success systems
• Operational experience in a crypto startup/project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity in / understanding of the crypto ecosystem
• Great communicator, comfortable talking in public and hosting live events
• Exceptional detail-oriented operational, project management and organizational skills
• A relentless, growth-oriented self-starter

Benefits

• Compensation:
  We offer a competitive compensation plan that includes cash & the potential for a token grant
• Healthcare coverage:
  Comprehensive medical, dental, and vision insurance plans
• Nomadic/remote work opportunities:
  Enjoy the flexibility of working remotely for 2 months a year
• Paid time off:
  Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
• Parental & Bereavement Leave:
  Paid parental leave for new parents, including maternity, paternity, and adoption leave

We are an equal opportunities employer and welcome applications from all qualified candidates.