Senior Group Sales Manager; OEM

Senior Group Sales Manager (OEM)

Department: Sales

Employment Type: Full Time

Location: Mountain View, California

Compensation: $38.00 - $43.00 / hour

The Senior Group Sales Manager is responsible for proactively prospecting, facilitating, and closing group and catering business opportunities, focusing on association, education, pharmaceutical, religious, sports, entertainment and other markets. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates’ overtime does apply and is calculated accordingly.

• Develop and execute comprehensive sales plans to secure group business from target markets.
• Identify and target potential group clients through research, networking, and proactive outreach.
• Build and maintain strong relationships with key clients, planners, and organizations.
• Negotiate and execute group contracts that meet or exceed hotel revenue and incentive goals.
• Achieve or exceed group sales revenue goals through effective selling and upselling techniques.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Provide effective written communication to the hotel operations team regarding onsite groups and events
• Effectively utilize hotels' Group Rooms Control (GRC) reports for recording group opportunities to measure YOY performance and determine need periods when it may be necessary to adjust strategies to drive more group and catering revenues
• Identify operational problems that impact the effectiveness of overall sales performance and work closely with appropriate Departments on solutions
• Cultivate collaborative, mutually supportive relationships with and among customers, as well as the Ameswell Hotel community, sales office, and hotel staff
• Adhere to the hotel's sales guidelines and book profitable business based on needs and times
• Create, implement, and monitor short and long-range sales strategies for target segments to optimize revenue and profitability
• Ensure group account base room night potential is identified and solicited in a timely manner
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients
• Maintain client files and update information daily in accordance with established departmental policies and procedures
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
• Assist in developing and implementing sales plans and activities
• Promote teamwork and quality service through daily communication and coordination with other departments
• Participate in local networking organizations, wedding shows, community, and industry events while representing the Ameswell Hotel in a professional manner
• Host or participate in site inspections and client presentations to ensure property's offerings are showcased.
• Maintain appropriate contact with customer contact to ensure accuracy and work out any details.
• Perform other duties as assigned
• The Senior Group Sales Manager will work in conjunction with the Director of Sales and Marketing and Associate Director of Sales to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage goals.

• 5 + years of successful experience in proactive hotel sales and the ability to effectively close group business.
• Be comfortable working in a team selling environment.
• Proven experience in maintaining and building relationships within the Association, Educational, Religious, Sports, Entertainment and other markets, and aggressively developing new business.
• Strong presentation skills.
• Proficient in English language.
• Excellent writing skills (grammar/punctuation/spelling).
• Advanced computer skills. Familiar with common computer software programs, including Microsoft Office.
• Must be willing to work varied hours.

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off Referral program
• Travel reimbursement
• Vision insurance
• 1 Day - Work from home