Retention Client Manager - Legal & Professional

Telephonic Client Manager

Do you enjoy building solid customer relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of Lexis Nexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

• Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
• Achieving and exceeding where possible your monthly sales and KPI target
• Accepting orders, closing sales, and maintaining customer records on CRM
• Recording sales prospecting activity in computer-based tracking systems
• Working with moderately complex territory assigned accounts, products, services, sales or account management processes
• Contacting clients with moderate authority and opportunity to set and negotiate service terms
• Continuing to build knowledge of business and the market or account needs

• Be able to adapt information and style to the audience
• Be able to develop competence by performing structured work assignments
• Have general understanding of sales methodology and a proven track record in achieving sales quotas
• Have a Bachelor’s or equivalent experience
• Be able to apply broad knowledge of products and solutions.
• Display excellent experience in telesales and selling subscription product

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees

Lexis Nexis Legal & Professional is proud to be an equal‑opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

We believe in a healthy work/life balance. We know that your well‑being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive, multi‑carrier health plan benefits
• Disability insurance
• Dependent care and commuter spending accounts
• Life and accident insurance
• Retirement benefits (salary investment plan/employer stock purchase plan)
• Modern family benefits, including adoption and surrogacy

Lexis Nexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision‑making and outcomes, and be more successful.

U.S. National Base Pay Range: $41,800 - $69,400. Total Target Cash: $64,300 - $106,900. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full‑ and part‑time employees working at least 20 hours or more per week:

• Health Benefits:
  
  Comprehensive, multi‑carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing:
  Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time‑off Programs
• Short‑and‑Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and…