Insurance Account Representative

Business Athlete Association - Ohio Division
• Rocky River , OH , US

Posted 2 days ago

Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role.

Can’t wait to get started? Apply to join the team today!

In return, we offer Stock Purchase Options, company revenue-sharing plans, healthcare benefits, and various opportunities for professional advancement. Moreover, we have a winning culture and a comprehensive leadership development program. Work from home and office.

• Set clear goals, track performance, and hold teams accountable to high standards
• Collaborate with stakeholders to align short-term priorities with long-term goals
• Ensure adherence to operational policies and industry best practices
• Lead recruitment, onboarding, and performance management efforts
• Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
• Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations
• Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies

• Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset
• Associates or Bachelor’s degree required, or commensurate insurance industry experience
• Candidates should be very strong communicators and problem solvers, and have great follow‑up skills
• Active insurance license in your state or willing to get licensed in 90 days

$69,000

We attract a select group of leaders, enterprises, and high achievers eager to jumpstart their sales careers with a fast‑paced, stable, and international company. We call that select group Business Athletes that thrive in a positive, advancement‑focused culture.