Senior Account Manager; Remote

What’s in store for you:

We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing. You’ll be solving challenges for top-tier clients and collaborating with industry professionals.

Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.

To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise
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• Own the success of our business customers of various sizes.
• Engage in day-to-day communications with customers to ensure we are maximizing their business value, identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio.
• Ensure a seamless experience for the customer during product adoption and deployment.
• Work on customer agreements and renewals.
• Manage your opportunity pipeline and at-risk accounts.
• Engage in Strategic Account Management activities.
• Proactively identify team process improvements and contribute to projects to refine it.
• Go on business trips and visiting your clients (when applicable)

• 5 years of experience leading customer engagements with a proven track record of delivering positive results for customers.
• Experience working with international B2B clients.
• Experience in the technology sector.
• Excellent written and verbal English communication skills.
• Strong relationship management and problem‑solving skills.
• Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.
• Creativity and an out-of-the-box thinking approach.

• Prior Strategic Account Management experience