Inside Sales Representative, Biologics Testing; East Coast

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform.

In return, we’ll help you build a career that you can feel passionate about.

We are seeking an Inside Sales Representative for our Biologics business unit to be located on the East Coast, in the U.S. and work remote from a home office. The Inside Sales Rep. is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Inside Sales Rep administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail.

The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs.

• Drive with customer follow‑up and developing/closing Biologics opportunities.
• Point of contact for all sales customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Attend trade shows routinely and aid in coordination of tradeshow events and or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

• Bachelor’s degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.
• 2-4 years of successful sales experience with a technical life science product preferred.
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
• Outstanding listening, verbal, presentation, and written communication skills.
• Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types.
• Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.
• Strong business sense, instinct, and personal drive.
• Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork.

The base pay range for this position is $33/hr.

- $40/hr usd + commission. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Lead – We lead when we advocate our purpose and model our values, when we deliver innovation, when we embrace change, and when we appreciate and celebrate the great work of others. Care – We show we care when we respect each other, our animals and the communities where we work and live, when we create a positive healthy workplace, when we are mindful of our compliance standards, and when we choose to do the right thing.

Collaborate – We collaborate when we partner with each other and promote teamwork, when we communicate clearly and effectively across the hall or around the globe, and when we welcome all forms of diversity and encourage inclusiveness. Own – We act like owners when we hold ourselves accountable for our actions, when we respond to internal and external client needs with speed and accuracy, when we set and achieve meaningful goals, and when we strive towards continuous improvement.