Territory Sales Manager - Northern Ohio; live in Cleveland

Territory Sales Manager - Northern Ohio (Must live in Cleveland)

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Position Purpose

The Territory Sales Manager is responsible for achieving sales objectives and growing sales volume for Hoya Vision Care products in an assigned territory while delivering an exceptional customer experience. They are also ultimately responsible for adding new Eye Care Professional (ECP) accounts, growing our existing ECP’s business and their customer’s loyalty through the delivery of Hoya Vision Care’s branded products, marketing strategies, service excellence and technical superiority.

Qualified candidates will be able to demonstrate their ability to execute strategy, account prospecting and new business acquisition for the territory in which they apply. Candidates must reside in the Territory to be considered for this role. This is a remote position, but the candidate must reside in Cleveland.

Not Exclusive

The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

• Leverages Business Acumen to consistently meet or exceed established sales targets and territory performance through account prospecting, new business acquisition, and execution of metrics including managing monthly budget.
• Establishes customer relationships through a consultative sales approach and develops a trusted advisor relationship with the ECP to enable growth of their branded product sales and their overall business.
• Utilizes corporate tools and applications to effectively plan territory strategies, document key actions, monitor progress and achieve sales objectives.
• Collaborates closely with Lab Partners, Customer Service, Marketing, Revenue Management and other internal departments to ensure successful customer relations and achievement of sales objectives.
• Exhibits a growth‑oriented mindset by actively seeking and applying feedback via ongoing communication with their District Sales Manager, demonstrating openness to coaching and a commitment to continuous improvement.
• Manages territory sales budget with emphasis on sales volume and strategic initiatives while effectively managing expenses.
• Opens new opportunities through account prospecting and creating new business acquisitions via cold calls and effective analysis.
• Utilizes tools including Sales Force and Power BI to effectively plan and carry out territory activities to drive sales.
• Develops and manages the customer pipeline to project future sales volume in collaboration with Business partners.
• Varies professional selling approach based on segmentation, audience and ECPs’ business needs.
• Accountable for detailed business plans customized for the customer including the business plan with clear and measurable goals.
• Analyzes performance outcomes, adjusts business plans accordingly, and develops strategic initiatives for all accounts; collaborates with the District Sales Manager to review and refine plans on a quarterly basis.
• Maximizes customer loyalty through monitoring marketplace trends, competitor activities, customer demographics and needs to identify opportunities and bring value to customers.
• Trains existing and prospective accounts on Hoya Vision Care’s premium branded products and promotions through ongoing communication and touchpoints.
• Helps the ECP improve their customer’s experience through evaluation, observation and identification of customer touch points.
• Routinely provides updates regarding products, pricing, timely customer feedback and HOYA Business Reviews.

• Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different customers.
• Initiates Compelling Sales Conversations – Adds value through perspective, confirms customer understanding, researches and plans for sales interactions focusing on outcomes, leverages pre‑call prep, proposes mutually valuable agenda, provides context for conversations.
• Customer Focused – Accurately identifies and understands…