Sales Support Specialist

Overview

Action Solar is seeking an organized and customer-focused Sales Support Specialist to assist our sales team in delivering a seamless and efficient solar sales experience. In this role, you will be a key liaison between sales representatives and internal departments, ensuring that proposals, documentation, and communication flow smoothly. If you excel at multitasking, thrive in a fast-paced environment, and are passionate about clean energy, we’d love to hear from you!

• Support the solar sales team by managing documentation and ensuring accurate data entry in CRM systems.
• Act as a key point of contact for sales representatives during the pre-installation process, addressing questions and providing timely updates.
• Collaborate closely with sales reps to review contracts and ensure all necessary information is collected for project hand off.
• Coordinate with internal departments (design, permitting, and project management) to track the status of each sale and ensure smooth transitions.
• Maintain accurate and up-to-date customer records, sales reports, and pipeline data in CRM and sales tracking tools.
• Assist in qualifying leads, scheduling site assessments, and gathering customer utility data and documentation.
• Communicate clearly and professionally with sales reps and dealer organizations to provide a high-quality customer experience.

• Experience: 1-2 years of administrative, customer service, or sales support experience preferred; experience in solar, construction, or home services is a plus.
• Communication: Strong verbal and written communication skills; confident interfacing with reps and internal teams.
• Technical
  
  Skills:
  
  Familiarity with CRM systems (e.g., Salesforce, Hub Spot) and basic Microsoft Office/Google Workspace tools.
• Attention to Detail: Highly organized with strong data accuracy and follow-through.
• Multitasking: Comfortable juggling multiple priorities in a fast-paced, deadline-driven environment.
• Customer Focused: Committed to delivering a responsive and positive customer experience.
• Team Player: Collaborative, adaptable, and eager to support cross-functional teams.
• Bonus: Experience in solar proposal software (e.g., Aurora, Solo) or permitting systems is a plus.

• At Beehive-BPO Corp (Also known as Solution
  
  CX), we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include:
• Work From Home Set-up
• Complete Government-Mandated Benefits – SSS, Phil Health, and Pag-IBIG
• Night Differential & Holiday Pay
• 13th-Month Pay Bonus
• HMO (Health Card) Coverage
• Paid Leave Entitlements
• Quarterly Perfect Attendance Incentives
• Company-Sponsored Events – Team building, employee engagement programs, and more
• Awards & Recognition Programs to celebrate outstanding performance