Inside Sales Metalworking

Our most valuable resources are our employees. Our growth and success has been achieved through dedicated and highly knowledgeable employees that have provided our customers with the expertise to satisfy their requirements.

This position offers a hybrid remote work schedule.

Are you a positive, ambitious, outgoing individual with impeccable people skills
?

Does working in an organization
, committed to growth, and collaboration interest you?

Do you have experience in the electrical industry to use your expertise to help customers?

Steiner Electric is a family‑owned company founded in 1916. Steiner Electric is the 35th largest electrical supply business in the country, with locations in Northern Illinois, Northwest Indiana and Southeast Wisconsin. We represent many of leading manufacturers in the industry. Our team services customers with standard electrical and industrial supplies and represent automation products, motors and drives, energy management, and custom products.

Steiner is a close family culture with a strong commitment to customer service, values, integrity and community service.

We offer a competitive compensation and benefits package that includes:

• Competitive compensation plans
• Generous Paid Time Off
• Medical, Dental, Vision, Life, Short‑term and Long‑term disability insurance
• Learning & Development Plans
• Coaching & Mentorship
• 401K with company match
• Wellness reimbursement program

The primary responsibility of the Metalworking Inside Sales Representative is to provide exceptional sales and service to our customers, ensuring their product and technical needs are met while building long‑term customer relationships.

• Communicate with customers via phone, email and online platforms regarding pricing and product availability.
• Provide technical information and pricing as needed for customers to help determine the best products for the application. This may be achieved using vendor catalogs, vendor websites, vendor technical specialists or Steiner specialists
• Manage open customer orders, take appropriate actions and communicate appropriately to satisfy the customer
• Develop and maintain vendor relationships
• Interact with customers and vendors at Steiner/Vendor sponsored events.
• Offering suitable stock substitutes for non‑stock products
• Utilize Microsoft Office software, such as Word, Excel and the Internet to obtain any pertinent information regarding customer requests
• Participate in all training, including but not limited to on‑site classes, off‑site classes and web‑based training to keep up to date on the most current product technology
• Utilize team mentality to seek common goal of customer satisfaction. Team mentality means working effectively with all departments within our organization
• Collaborate with customer service and logistics teams to resolve issues such as delivery errors, returns, and credits.
• Offer and sell all of Steiner’s products, services and solutions and market all divisions of Steiner

• High school diploma or GED certification; additional technical or business education preferred.
• Minimum 2 years inside sales work experience.
• Knowledge of the Industrial Metalworking Industry.
• Technical knowledge of the product lines Steiner Metalworking & Industrial Supply represents.
• Competence in Microsoft Office Word, Excel and Outlook

Steiner is an equal opportunity employer and will consider all qualified applicants for employment. Steiner employs people without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, protected veteran status, or disability.