Independent Account Executive - CST; Remote

2 days ago Be among the first 25 applicants

This range is provided by OPENLANE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$28.00/hr - $28.00/hr

At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

• Driven Way builders. We pursue challenges that inspire us to build, create, and innovate.
• Relentless Curiosity. We seek to understand and improve our customers’ experience.
• Smart Risk‑Taking. We transform risk into progress through data, experience, and intuition.
• Fearless Ownership. We deliver what we promise and learn along the way.

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

We are seeking an Account Executive with experience in sales & account management. An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory. You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.

Through a consultative sales approach and superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. Driving user adoption within your dedicated region, you will be the voice of the company and the bridge to our clients’ success. The ideal candidate will have 3‑5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.

• Customer‑obsessed. You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency.
• Tech‑savvy. Once trained, you’re able to quickly master technology platforms/tools to use to support yourself, your team and your customers.
• Results‑driven. You are driven to reach new goals and can make decisions to maintain momentum toward your goals.
• A Proud Ambassador. Taking ownership of your region, you will proudly and enthusiastically drive growth while teaching best practices to ensure success.
• Agile. You will be a part of an industry that is always changing. You must have the ability to evaluate strategies and pivot directions when needed.

• Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer’s business needs.
• Maintain a good flow of communication with all departments while acting cross‑organizationally to ensure satisfaction of stakeholders and resolution of issues.
• Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.
• Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
• Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
• You will play a pivotal role in coaching our customers on best practices, empowering them…