Inside Sales District Manager - Telesales, Cleveland, OH

Cleveland, OH, USA

WHAT’S IN IT FOR ME

We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we’d make a great team:

• Earn more.With a guaranteed base pay plus monthly bonus.
• Career Opportunity.We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance.We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO.( And take advantage of our hybrid work model, by working from home 2 days per week.)
• Benefits and Perks.We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.(Our office is also a nicotine-free facility)

INSIDE SALES – WHAT IS IT?

You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share.

A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.

POSITION SUMMARY:

The Inside Sales District Manager is responsible for leading, coaching, and developing a high-performing telesales team to achieve and exceed monthly and annual revenue and margin targets. This role combines hands‑on sales leadership with strategic execution and cross‑functional collaboration to drive business growth and deliver exceptional customer experiences.

POSITION RESPONSIBILITIES:

• Lead and manage a team of Inside Sales Representatives to achieve revenue, margin, and productivity goals
• Provide consistent coaching, performance feedback, and professional development to maximize individual and team results
• Train team members on consultative selling techniques to identify customer needs and recommend tailored solutions
• Motivate and inspire the team through effective leadership, recognition, and performance management strategies
• Ensure adherence to key performance metrics, including sales quota attainment, call activity, response times, call quality, and system usage
• Drive product penetration and increase average order value by targeting buildable accounts with strategic selling efforts
• Collaborate with Marketing to execute aligned email and social media campaigns that drive demand and lead generation
• Maintain and grow a personal book of business; conduct outbound sales activities as needed
• Work closely with Field Sales Management and internal partners to resolve customer issues and ensure account alignment

POSITION REQUIRMENETS:

• Bachelor’s degree or equivalent combination of education and relevant experience
• 2–5 years of experience in sales, customer service, or training; B2B outbound telesales experience preferred
• Proven leadership experience with the ability to manage, coach, and develop high-performing teams
• Strong business acumen with the ability to analyze data, identify trends, and make strategic decisions
• Demonstrated proficiency in CRM platforms and Microsoft Office applications
• Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor
• Effective problem‑solving and decision‑making skills in fast‑paced environments
• Ability to handle escalated customer concerns with empathy and professionalism

THE COMPANY:

Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance…