Remote Call Centre Sales Agent

Overview

Remote Call Centre Sales Agents are needed to join our virtual sales team. This is a remote, work-from-home role based in Canada.

Employment type:

Full-Time, Hourly.

• Conduct outbound and/or inbound calls to promote products and services.
• Identify customer needs and recommend suitable solutions.
• Close sales and meet or exceed performance targets.
• Maintain accurate records of customer interactions and transactions.
• Provide excellent customer service throughout the sales process.

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous sales or call center experience preferred.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Outsourcing and Offshoring Consulting
• Location:
  
  Remote, Canada

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

MCI offers a compensation and benefits package designed to be competitive and to grow with you over time. Starting compensation is based on experience. Benefits and incentives vary by geography but share a common goal of rewarding effort, supporting growth, and ensuring employees feel valued.

• Paid Time Off: PTO and paid holidays.
• Health Benefits:
  
  Supplemental health coverage for full-time employees.
• Life Insurance:
  Options to safeguard loved ones.
• Supplemental Insurance:
  Accident and critical illness coverage.
• Career Growth:
  Opportunities for internal promotions.
• Paid Training:
  Learn new skills while earning a paycheck.
• Work Environment:
  Team-oriented culture that fosters collaboration.
• Casual Dress Code:
  Comfortable attire for remote work.

The job description provides a general overview and is not all-inclusive. MCI may revise the description at any time. MCI is an equal opportunity employer and does not discriminate on the basis of protected characteristics. Reasonable accommodations may be provided upon request in accordance with applicable laws.