Entry-Level -Value Account Prospecting

Remote Work-at-Home

Full-Time

Salary + Bonus

REMOTE REPRESENTATIVE:
Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises

No Resume Required, Phone Interview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for ambitious Account Prospecting Representatives who thrive in fast-paced environments. The right candidate s for this role have personality, tenacity, a keen understanding of establishing rapport, and impeccable follow-up skills.

This is an entry-level position for diligent, coachable, and highly-motivated individuals who believe they have what it takes to drive sales, manage existing client relationships, and be a brand ambassador for one of the world's top business process outsourcing companies.

As a salaried position with significant variable bonus opportunities, this is the perfect position for someone looking to grow their career. Some of the key benefits of this role include:

• Work-from-home position
• Continuous coaching and full support to help you maximize your earning potential
• Guaranteed base pay + bonus (This is a salary position with uncapped bonus potential)
• Significant advancement opportunity
• Fun and exciting team-oriented work environment
• No weekends!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

WHAT DOES SOMEONE IN THIS ROLE DO?

This role requires you to identify potential clients, prospect qualified leads, and help facilitate sales cycles to ensure a best-in-class customer experience. You will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Identify new prospects and corresponding qualified leads through outbound calling, referrals, social media, email prospecting, and other lead-generation tools.
• Plan, produce, and execute targeted calling, social, and email campaigns to high-value targets.
• Make introductory calls and articulate the benefits of MCI's solutions, approach, and history.
• Ability to create a compelling story surrounding MCI's call center outsourcing and staffing services and how they will benefit the prospects
• Set up calls or meetings between qualified prospects and the MCI executive team.
• Document all interactions, set appointments, maintain files, and report progress and forecasts into the CRM database.
• Help develop and refine the qualification criteria to determine the most effective targets.
• Follow and share new developments involving competitors and potential clients.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years of age or older
• Bachelor's degree or equivalent work experience
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of the Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

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