Associate Clinical Specialist, CRM - Hackensack, NJ

Associate Clinical Specialist, CRM - Hackensack, NJ

Join Medtronic as an Associate Clinical Specialist in Cardiac Rhythm Management (CRM) in Hackensack, NJ. Eligibility: 1 day ago be among the first 25 applicants.

Application window closes on 5 Jan 2026.

A Day in the Life
We are seeking a committed professional to join our team. This is a remote position not located at a physical Medtronic site, but the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Provide technical, educational, operational, and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. Clinical Specialists are required to remain within their assigned territory each day to be available for unscheduled needs. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

• Technical Support
  • Successfully completes CRM Field Technical Training – including online and field-based training
  • Performs checks/interrogations of all CRM medical device systems post sign-off
  • Supports implants of all CRM products post sign-off
  • Provides on-call support as needed on evenings and weekends post sign-off
  • Provides troubleshooting support as requested
• Operational Support
  • Assures completion of patient registration and any other required hospital documentation
  • Helps manage consignment inventory and trunk inventory once obtained
  • Provides additional inventory support to meet customer needs
  • Maintains software on programmers throughout the district as directed
  • Assists with managing daily coverage logistics as needed
• Educational Support
  • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
  • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
• Sales Support
  • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
  • Assists with obtaining customer PO’s throughout the quarter
  • Has a basic understanding of the competitive landscape
  • Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
• Ongoing Technical Development
  • Stays up to date on new products, solutions and patient management offerings
  • Completes all assigned training in a timely manner
  • Performs other related duties as assigned

• Required
  • High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
  • Associate’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
  • Bachelor’s Degree
• Preferred
  • Thorough working knowledge of medical terminology and the medical device industry
  • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
  • Strong work ethic in accomplishing objectives of the position
  • Expertise with Microsoft tools & other applications (i.e., )
  • Ability to meet vendor credentialing requirements
  • Excellent customer service skills
  • Excellent interpersonal, written/verbal communication skills
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to…