Account Representative

State Farm Experience Required - Remote Position

ROLE

DESCRIPTION:

As a Remote State Farm Team Member Account Representative, you will provide exceptional customer experiences and complete agency tasks that help serve our customers. Prior State Farm agency experience is required. Computers, monitors, and phone will be provided.

Remote full‑time or part‑time position available. Hours can be discussed to match the needs of the agency and the candidate.

Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.

• Provide prompt, accurate, and friendly customer service to our existing clients.
• Respond to underwriting requests.
• Answer agency inbound calls.
• Add additional lines of insurance at customer request.
• Identify gaps in coverage and offer products to properly protect customers.
• Assist in contacting customers to get signature documents returned.
• Assist with general customer questions.
• Assist in answering phones.
• Assist agent and sales associates complete tasks as directed.

• Pass a state and federal background check that we conduct prior to hire.
• Must have property and casualty license from any state.
• Must be dependable.
• Must be proficient with computer functions and have excellent communication skills.
• Good work ethic and good energy.
• Can adapt to change throughout tenure and be coachable.

This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Insurance

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