Business Development Specialist - EST

Overview

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Job Title: Business Development Specialist-Remote Engagement

Amplity has a current full-time opportunity. This is a salaried position with full benefits including medical, dental, vision, pet insurance, 401K, company funded life insurance, long-term and short-term disability, and a mental wellness program. Professional development opportunities, generous PTO, paid holidays, and more.

The Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize selling potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs and educates them about product features, benefits, safety, approved indications, and the loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge.

The BDS collaborates with client field-based teams and management. Some on-site practice visits for in-services may be required.

• Effectively communicate with customers using selling, listening, negotiation skills, proper terminology, approved messaging, and approved promotional aids. Interactions include targets in regions that may involve office staff, injectors, and patients to manage platform participation and ensure maximum benefits of the loyalty platform.
• Manage daily call activity to influence customers and increase platform awareness.
• Profile and manage targeted accounts and provide value-added benefits to grow product and platform awareness.
• Create and implement business plans to achieve goals.
• Maintain call productivity and metrics required by the program.
• Achieve quarterly client KPIs.
• Promote client products via telephone (outbound and/or inbound) to engage targets in in-depth discussions to achieve individual and company goals.
• Maintain thorough knowledge of client products, program, and all platforms.
• Verify and complete required data entry in Amplity/Client CRM systems, including target responses, call activity, and follow-up actions.
• Listen and respond to customer needs and questions within program timelines.
• Collaborate with client field sales account managers and client sales managers to plan account coverage as needed.
• Create and maintain a positive impression with clients and customers.
• Prepare reports for management as needed.
• Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and applicable laws.
• Participate in teleconferences, live meetings, and training sessions and represent the client at national and/or local events when applicable.
• Other projects assigned.

• Report to Amplity Performance Manager or Program Director.
• Work closely with other program team members and Amplity home office support.
• Maintain positive relationships with customers, client contacts, and all client business units.

Required:

• Bachelor's degree from an accredited institution (required).
• Minimum of 2+ years of relevant business or sales experience.
• Flexibility to cover multiple time zones.
• Ability to travel to office sites if needed.
• Willingness to cover all time zones if needed.
• Successfully pass all required Amplity and client training.
• Excellent technical skills with Microsoft Office and other programs as needed.

Preferred:

• B2B, Inside Sales experience.
• Aesthetics experience.

• Excellent verbal, written, and interpersonal communication skills.
• Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Strong rapport-building and active listening skills.
• Excellent selling, closing, persuasion, and presentation skills.
• High initiative, effort, and commitment to completing projects and assignments.
• Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge.
• Self-motivated and disciplined.
• Good organizational and planning skills, with strong attention to detail and accuracy.
• Ability to work independently and as a team member.
• Flexibility to handle multiple tasks simultaneously.
• Ability to interact with people at all levels inside and outside of the company.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Must complete Amplity and client training…