Sales Associate

COMPANY OVERVIEW

Founded: 2015 in Venice Beach, California
Headquarters:
Irvine, California

Subsidiary of Xponential Fitness, the world’s largest boutique fitness franchisor with over 3,150 studios across 49 U.S. states and 27 countries

Stretch Lab is the industry leader in offering one‑on‑one assisted stretching. With Co‑Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. Stretch Lab has gathered a team of experts already certified in an array of related fields including physical therapy, chiropractic medicine, yoga, Pilates, and more. Stretch Lab prides itself on having the finest team of stretching professionals.

Stretch Lab’s proprietary Flexologist™ Training Program (FTP) ensures that their client’s receive a world class stretching session.

The Sales Associate assists the Sales Manager with new membership sales as well as the retention of current members. The Sales Associate provides superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong Stretch Lab’s community.

• Excellent sales, communication, and customer service skills
• Goal‑oriented with an ability to achieve sales targets
• Strong customer service skills
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Attend special events and trainings as needed
• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the Sales Manager or General Manager
• Conduct studio tours with new prospects to build rapport to facilitate sales
• Be knowledgeable about products, programs and pricing
• Emphasize and enforce objectives of the studio as a fitness and wellness provider
• Book quality appointments to achieve monthly sales quota
• Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Assumes responsibility for developing selling skills
• Other duties as assigned
• This role is a HYBRID role to be in studio, events and work from home

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job
• May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
• Must be able to effectively hear in person and via telephone

• This position offers a competitive hourly wage
• Commission paid for sales
• Opportunity for bonus based on performance.
• Opportunity for growth within the studios including additional sales and management positions

We are proud to be an Equal Employment Opportunity and Affinity Action employer. Our company does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.