Sales Development Representative - US Remote

Overview

If you are looking for an entry-level sales opportunity in healthcare technology with one of the fastest-growing private SaaS companies in North America, Perfect Serve is the place for you. You will receive comprehensive sales and healthcare training covering the latest sales technology, career planning, and mentoring by seasoned sales professionals. Perfect Serve is a leader in secure clinical communications, optimized physician scheduling, and patient and family engagement.

Our mission is to improve the patient experience and drive positive outcomes in care delivery settings using innovative technology solutions.

Serving the healthcare industry for over 20 years, Perfect Serve’s SAAS products are utilized by hospitals and medical practices across the country. The Business Development Representative (BDR) team’s primary goal is to build the sales funnel with sales-qualified leads. You will work closely with sales to identify strategic prospecting targets and execute outreach campaigns. This role offers a competitive base salary plus uncapped commission.

This is a fully remote position but candidates must reside in the United States within the Eastern or Central Timezones.

• Increase sales by identifying, creating, and passing new qualified leads to the designated sales representative.
• Implement best practices for marketing campaigns through creativity and problem solving.
• Execute outreach campaigns using phone, email, and social mediums.
• Acquire and set up new meetings with target clients through prospecting.
• Collaborate with key decision makers to initiate the start of the internal sales cycle.
• Seek to understand patient flow issues, provider frustrations, and overall health system objectives.
• Adapt Perfect Serve strategy as needed to meet client needs.
• Keep an accurate and up-to-date log of all prospect interactions in the Salesforce CRM.
• Research and implement strategies to increase market share.
• Maintain a strong knowledge of all Perfect Serve products.
• Meet and exceed monthly sales targets.

• Motivated, competitive, and hardworking with a desire to grow in sales.
• Ability to create a great first impression and provide a Perfect Serve experience.
• Salesforce experience preferred, not required.
• Possess excellent communication skills and demonstrate professional etiquette in all forms of communication.
• Not afraid of the phone or hearing "no thanks."
• Pleasantly persistent and able to get to "yes" in a sales conversation.
• Ambitious and open to coaching and new ideas.
• Energized by a fast-paced environment.
• Embody Perfect Serve’s core values: collaboration, purpose, innovation, service, integrity, inclusion.
• This is a fully remote position but candidates must currently reside in the United States within Eastern or Central Timezones.

We offer a base salary of $50,000 per year, plus commission incentives. The salary range reflects pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation will be determined by factors including experience, skills, and the team or product area supported. We regularly review compensation to ensure fairness. If you are a current employee with questions about compensation, speak with your manager or People Operations.

• Remote-first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one
• 401K with match and immediately vested
• 17 company holidays, 2 floating holidays, plus competitive paid time off
• Internal Advancement Opportunities

Perfect Serve offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. Our cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.