Business Development Specialist - EST

Business Development Specialist – EST

Amplity is a full‑service partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

The Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize the product’s selling potential, and meet program and client objectives. The BDS will develop and maintain relationships with HCPs, educate them about product features, benefits, safety, approved indications, and the loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains a competent level of knowledge about the product, program, and customer activity.

The BDS is expected to collaborate with client field‑based teams and management, and may be required to conduct on‑site practice visits for in‑services.

• Effectively and persuasively communicate with customers using selling, listening, and negotiation skills, proper terminology, and approved messaging, while using approved promotional aids.
• Manage daily call activity according to defined expectations to influence customers and increase platform awareness.
• Profile and manage a targeted list of accounts and provide value‑added benefits to grow product and platform awareness.
• Create and implement business plans to achieve business goals.
• Maintain call productivity and metrics required by the program.
• Achieve quarterly client KPIs.
• Promote client products via the telephone by engaging assigned targets in in‑depth discussions to achieve individual and company goals.
• Maintain thorough knowledge of client product(s), program, and all platforms.
• Verify and complete required data entry in Amplity/Client CRM systems, documenting target responses, call activity, and follow‑through actions.
• Listen and respond appropriately to customer needs and questions within program timelines.
• Partner and collaborate with client field sales account managers and client sales managers to plan account coverage when required.
• Create and maintain a positive impression with client and client customers.
• Prepare reports for management as needed.
• Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and relevant state and federal laws.
• Participate in teleconferences and live meetings (when required) and represent the client at national and/or local conventions when applicable.
• Other projects assigned.

• Report to Amplity Performance Manager or Program Director.
• Work closely with other team members assigned to the program and members of the Amplity home office support.
• Maintain a positive working relationship with customers, client contacts, and all client business units.

• Bachelor’s degree from an accredited institution.
• Minimum of 2+ years of relevant business or sales experience.
• Flexibility to cover multiple time zones.
• Ability to travel to office sites if needed.
• Willingness to cover all time zones if needed.
• Successfully pass all required Amplity and client training.
• Excellent technical skills with Microsoft Office and related programs.

• B2B, Inside Sales experience.
• Aesthetics industry experience.

• Excellent verbal, written, and interpersonal communication skills.
• Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Strong rapport‑building skills and active listening skills.
• Excellent selling, closing, persuasion, and presentation skills.
• High levels of initiative, effort, and commitment to complete projects and assignments.
• Comprehension and…