UniClean - National Account Executive

Uni Clean - National Account Executive

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Job Summary We are seeking a sales and service-minded, outgoing individual to become part of the Uni Clean team as a National Account Executive. The candidate will be primarily responsible for implementation and ongoing management of National Account Service programs, account relationship management, and contract renewals for Uni Clean National Account customers. Primary responsibilities include program implementation, compliance, service management, revenue growth, and contract renewals.

• Relationship Management with key points‑of‑contact between Uni First, its partner National Account Corporate contact(s), the individual National Account customer sites and the respective Uni First service location to ensure customer expectations are met in accordance with the terms of the National Account Service Agreement.
• Proactively manage and coordinate all assigned National Account service and management activities and responsibilities throughout the Uni First service network.
• Manage and meet service expectations for all National Account customer locations in accordance with the National Account Agreement, provide industry best service, build and maintain lasting and valuable business relationships at the C level, and meet/exceed customer expectations on an ongoing basis.
• Negotiate contract renewals, facilitate contracted price adjustments, and add new items to customer agreements where applicable.
• Prepare and deliver specified customer reports required to effectively execute and manage all assigned accounts and responsibilities.
• Engage in regular account visitation meetings.
• Develop and maintain relationships with key personnel and decision makers at all levels within assigned accounts through proactive outreach and meetings on and off account sites.
• Conduct regular visits and schedule account reviews in accordance with compensation plan requirements to review service performance.
• Attend business reviews and complete necessary presentations prior to such meetings.
• Use internal and external resources to retain customers, increase rental revenue, provide additional product information, and develop new revenue opportunities with the cleanroom business development team.
• Maintain customer contract status with the quality‑assurance team and work with contracts team to renew agreements before they expire.
• Work closely with all Uni Clean locations to ensure customer satisfaction exceeds expectations.
• Generate leads to turn over to Service and Sales teams.
• Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits.
• Prepare account management reports and other requested reporting needed by customers.
• Stay up to date on sales skills, professional knowledge, and self‑training to maximize professional growth and advancement.
• Stay up to date on company capabilities, product lines, and changes regarding sales and customer needs.

• Minimum of 5 years experience in Service Management or Sales Management in a service industry.
• Minimum of 3 years experience in National Account Program Management or Key Account Sales Management.
• Experience in contract negotiations with large impact customers at the Executive or “C” decision‑making level.
• Must possess an autonomous, progressive “take‑charge” attitude; able to work under pressure and meet deadlines with minimal supervision.
• Must be able to multi‑task, understand, recognize, and prioritize workload.
• Willingness and ability to travel overnight approximately 20%.
• 4‑year college degree.
• Solid computer skills in Microsoft Office, Outlook, and the Internet.
• Service Industry experience preferred.

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program

Location: Anywhere in the US – Remote Position

Equal Opportunity Employer Statement Uni First is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti‑discrimination laws.