ERS Electrical Services Major Account Manager Data Centers - Remote

ERS Electrical Services Major Account Manager Data Centers - Remote

1 week ago Be among the first 25 applicants

Focuses on specific key accounts and/or markets to target and penetrate with the goal of obtaining new business from both new and existing customers. This position is focused on Data Center construction and maintenance support for specific named end user accounts. Need to be able to navigate at all levels of the organization, with a focus to reach high level executives.

Identifies and documents growth strategies for key accounts/markets, targets and provides guidance throughout the organization, and assists with information regarding the account opportunity.

• Responsible for aggressively pursuing and closing all business opportunities within assigned Accounts/Markets.
• Develop and manage a Strategic Business Plan for each Account/Market to drive corporate and local opportunities with each client.
• Work closely with Service Center Managers and Local Sales Executives to further develop ERS’ overall relationship with these accounts.
• Individually responsible for developing key relationships, identifying opportunities, coordinating the quotation of services, working with management and local sales on pricing strategies, closing business, and handling follow up on any customer issues with these accounts.
• Accurate and complete reporting as well as effective communication with customers, company associates, and management will be essential to the overall success of the position.
• Develop strategic account/market plans to drive sales and sales growth at each assigned major account.
• Develop key relationships at each account to improve partnerships with the client and increase project hit rates.
• Build and grow service revenue through the profitable sale of all ERS acceptance testing services to targeted major accounts.
• Form successful working relationships with Company Service Center Managers, Sales Engineers, Major Account Customer Success Managers, and other Vertiv Service Entities to ensure complete customer satisfaction at all levels.
• Meet or exceed sales quotas while supporting management’s strategic objectives.
• Develop and present proposals while maintaining and updating account proposal activity through ERS’ quote management system to accurately reflect 100% of the outstanding potential for the month.
• Maintain sales records and up to date activity on progress to provide accurate forecasting reports.
• Achieve progressively increasing monthly, quarterly, and annual sales quotas.
• Cold calls and strict follow up on proposals to close contracts effectively and efficiently.
• Communicate with field and corporate associates regarding contract issues.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• Other duties may be assigned as applicable.

• Customer Focus – Dedicated to meeting the expectations and requirements of internal and external customers; obtains first‑hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers.
• Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions are correct and accurate over time.
• Integrity and Trust – Widely trusted; presents the unvarnished truth; keeps confidences; does not blame others for mistakes.
• Listening – Practices attentive and active listening; has the patience to hear people out; accurately restates opinions.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers.
• Standing Alone – Will stand up and be counted; does not shirk from personal responsibility; comfortable working alone on tough assignments.

• BS/BA degree in Business Management, Business Administration, Sales/Marketing, or Electrical Engineering. Extensive industry‑specific experience in lieu of a formal degree will be considered.
• 7 to 10 years of successful direct business‑to‑business sales experience in a technical field (service sales experience…