Senior Sales Enablement Specialist, In-Store Systems

Senior Sales Enablement Specialist, In-Store Systems

The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to Door Dash’s overall success.

As the Senior Associate, Systems Enablement, you will support the end-to-end systems ecosystem for our In-Store line of business, including enablement related to Salesforce, Gong, and other key sales technologies. Your role focuses on optimizing workflows, maintaining accurate documentation, supporting system rollouts, and enabling both pre-sales and post-sales teams to adopt tools effectively.

You will act as a connector between In-Store frontline teams and our technical partners—collecting feedback, identifying friction points, documenting requirements, and helping translate system changes into training and best-practice guidance. This role is highly execution-oriented and will play a critical part in ensuring our In-Store teams can work smarter, faster, and more consistently through the effective use of our sales systems.

• You enjoy supporting sales and post-sales teams by improving the systems and workflows they rely on every day.
• You are energized by enabling In-Store sellers and Customer Success teams to adopt tools like Salesforce, Gong and other sales technologies.
• You’re passionate about documenting processes, building clear guidance, and creating systems enablement materials that drive consistency and accuracy.
• You thrive in cross-functional environments and enjoy partnering with Sales Ops, Product, Rev Ops, and Training to ensure successful tool updates and rollouts.
• You are excited to gather system requirements, troubleshoot process issues, and translate system enhancements into scalable enablement assets.
• You take pride in ensuring data hygiene and process adherence across sales systems.
• You want to contribute to a culture of operational excellence by helping the In-Store team use tools in the most efficient and aligned way.
• You enjoy supporting continuous learning through systems-focused enablement that improves workflow adoption and tool proficiency.

• 2–4+ years of experience in sales enablement, sales operations, system administration, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gong, Outreach, or related workflow tools.
• Ability to translate system requirements and feedback into clear documentation, processes, and training content.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to handle multiple work streams simultaneously.
• Excellent written and verbal communication skills, especially in explaining systems, processes, or technical concepts.
• A detail-oriented, process-driven mindset with a passion for scalable workflow design.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and Rev Ops teams.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Applications for this position are accepted on an ongoing basis

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