Fire Suppression Inside Sales Specialist - Key Accounts; Remote

Johnson Controls - Fire Suppression Products (FSP) is a global leader in fire and life safety. We provide fire detection, sprinkler, suppression, special-hazard, and emergency communications solutions to customers in countries spanning six continents. With more than 30 manufacturing facilities worldwide, we provide safety and security for millions of customers around the world every day. Plus, we offer a comprehensive array of testing, inspection, maintenance, and repair services to keep fire and life-safety systems in top working order.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care.
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

We are seeking a driven and customer-focused Inside Sales Key Account Manager to support our growth in the fire suppression products sector. This remote role is responsible for managing key accounts, driving revenue through technical product sales, and achieving performance targets aligned with our Sales Incentive Plan (SIP). The ideal candidate will have experience in B2B sales, preferably with safety-critical products.

How you will do it:

• Serve as the primary contact for assigned key accounts in the fire suppression product space.
• Build and maintain strong relationships with engineering, procurement, and safety stakeholders.
• Understand customer applications and provide tailored solutions using our fire suppression technologies.

• Meet or exceed quarterly and annual SIP targets.
• Drive upsell and cross-sell opportunities across product lines (e.g., clean agent systems, fire sprinkler, pre-engineered and standard products).
• Collaborate with field sales and technical teams to support complex sales cycles.

• Stay current on product specifications, certifications (e.g., UL, FM), and industry standards (e.g., NFPA, ISO).
• Translate technical features into customer value propositions.
• Provide virtual product demos and support proposal development.

• Develop account plans and sales strategies tailored to customer segments (e.g., data centers, industrial facilities, OEMs).
• Maintain accurate CRM records and provide regular performance updates.
• Analyze sales data to identify trends and opportunities for growth.

What we look for:

• Bachelor's degree in Engineering, Business, or related field (preferred).
• 3+ years of sales or account management experience in the tech or industrial manufacturing sector.
• Familiarity with fire suppression systems or safety-critical technologies is a strong plus.
• Excellent communication, negotiation, and virtual presentation skills.
• Proficiency in CRM platforms (e.g., Salesforce) and remote collaboration tools.
• Self-motivated and able to thrive in a remote work environment.

HIRING SALARY RANGE: $62,000
-83,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at