Sales Manager - SMB Outbound Sales; Remote - West Region

Sales Manager – SMB Outbound Sales (Remote – West Region)

* Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area.

Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect.

At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.

We're looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands‑on leadership role where you'll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.

• Lead, coach, and support a team of 10‑15 Account Executives in a high‑volume outbound cold‑calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands‑on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high‑performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check‑ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

• Have 1+ years of experience effectively developing and managing inside sales teams within a high‑volume, outbound sales environment.
• Are well‑versed in selling digital products to SMBs and using Salesforce CRM.
• Proven success leading teams in a cold‑calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data‑driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time‑management skills.
• Comfortable working in a fast‑paced, remote‑first environment.
• Have earned a Bachelor's degree OR 3+ years of customer‑facing experience and hold a HS Diploma or GED.

• Full medical, vision, and dental from day one.
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work from home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.
• Compensation range for this position is $63k–$78k annually plus performance‑based incentives.

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education – and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity".

We're proud to be an equal‑opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary…