Remote OCCC Outbound Telesales Agent

Join to apply for the Remote OCCC Outbound Telesales Agent role at Rollins, Inc.

Are you self‑motivated? Do you enjoy helping people? Can you work in a fast‑paced environment? If you possess these qualities, you will fit right in line with our team!

In this role, you will provide world‑class customer service and inbound phone sales to our customers.

• Answer questions from prospective customers regarding Orkin services
• Build rapport and handle objections within a conversational call flow
• Close pest control sales via the telephone and schedule the initial service

• Work remotely from your home office. Must have a minimum of 50 mbps upload/20 mbps download or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role.
• Support our field's peak season that starts building around February.
• Manage the customer relationship to ensure best‑in‑class service, while also identifying opportunities for cross‑selling and up‑selling.
• Use different gamification methods as a tool to measure performance.

• High‑performing lead generation strategy – Our systems bring the buyers to you.
• Four‑week quality Training Program that will equip you with the skills and knowledge to grow professionally. Must be available to attend training Mon‑Fri from 9pm‑6pm EST.
• Gamification methods to measure performance and increase engagement virtually.
• Variety of schedules (schedule may include nights, weekends, and holidays).
• Great pay and incentives – Hourly pay plus commission based on performance. On average, our sales agents earn between 50‑65K annually and our top earners make significantly more! Ask about our compensation guarantee.
• A competitive compensation package with upward earnings potential.
• Comprehensive benefits package including medical, dental, vision & life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid time off and holidays.
• Employee discounts, tuition reimbursement, dependent scholarship awards.

• High School/GED.
• 2+ years of telesales experience with a proven track record of hitting sales quota's.
• 2+ years of cold‑calling and/or telemarketing experience.
• Will be required to make 200+ phone calls per day.
• High level of PC knowledge as you will be required to navigate through multiple systems while speaking with customers on the phone.
• We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law.

• Appropriate workspace in your home, private/semiprivate home‑office space free of distractions and background noise.
• A workspace with adequate furnishings (e.g., a desk and chair) and lighting.
• Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem.

• Highly proficient math skills.
• Excellent negotiation skills.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office.
• Comfortable working in a high‑volume role.
• Demonstrated ability to prioritize tasks and manage time efficiently.
• We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

Entry level

Full‑time

Sales and Business Development

Consumer Services

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