Solutions Consultant

Join to apply for the Solutions Consultant role at MaintainX

Maintain

X is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT‑enabled cloud‑based tool for reliability, safety, and operations on physical equipment and facilities. Maintain

X powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present Maintain
  
  X to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go‑to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible solutions with Maintain
  
  X.
• Collaborate with a Sales Architect to develop customer‑specific integrations, between Maintain
  
  X and 3rd‑party software, as needed.
• As a member of a cross‑departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up‑to‑date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day‑to‑day customer interactions, and provide feedback to the product marketing team.

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background working in (or selling into) manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi‑tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail‑oriented and organized.
• Effective problem‑solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks:
  Salesforce, Salesloft, Discover Org, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
  • You’ll work alongside folks across the globe that reflect the Maintain
    
    X values, Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile‑first solution to help boost productivity and collaboration across teams and locations.

Maintain

X is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Mid-Senior level

Full-time

Consulting, Information Technology, and Sales

Software Development