Virtual Sales Engineer; VTS - Southwest

• Functional area:
  
  Marketing
• Country:
  United States (Pennsylvania)
• City:
  Export PA
• On-Site/Remote:
  Hybrid
• Brand:
  Leybold
• Company name:
  Leybold USA Inc
• Date of Posting:
  July 10, 2025

Your role

As a Virtual Sales Engineer, your mission is to act as a single point of contact for customers for both pre- and post-sale activities, take ownership of the open territory, and re-engage lapsed service customers to drive sales. You will report to the Customer Success/Virtual Sales Manager.

You will:

• Act as a single point of contact for customers providing pre- and post-sale activities for sales under a prescribed dollar amount and complexity.
• Collaborate and communicate with outside sales personnel to ensure full coverage of customer needs.
• Proactively follow up on warm marketing leads and requested quotes for the Service Business Line.
• Provide general information on all Service Products.
• Take ownership of open territory and lapsed service customers to drive sales.
• Work with applications and tech support teams to offer product alternatives that best meet customer requirements and support sales objectives.
• Recognize that a customer of one product may also purchase other Leybold products and set up leads for new equipment, field service, and service contract opportunities.
• Contribute to the satisfaction of all business lines with enhanced performance to create experiences that lead to higher efficiencies and improved performance.
• Demonstrate proactive selling of Leybold service products. Identify opportunities for expanding sales through additional options and complementary products.
• Maintain customer databases.
• Document customer activity using our CRM.
• Build professional network opportunities quickly and effectively by visiting labs and factories to better understand our operations.
• Foster a company culture starting with early-career employees to gain comprehensive understanding aligned with our Group's expectations.
• Learn the role effectively in an office environment with immediate access to colleagues for assistance.
• Promote sustainability through in-office work to reduce commuting time and costs, enhancing operational efficiency and minimizing environmental impact.
• Perform other duties as assigned.

To succeed, you will need

We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• 1-3 years of experience in a technical discipline, business, or marketing with technical aptitude is preferred.
• B.S. degree in Engineering, other Technical discipline, business, or marketing with a technical aptitude.
• Experience with vacuum equipment or selling technical products is a plus.
• CRM experience preferred.
• Excellent oral & written communication skills.
• Working knowledge of MS Office products.
• Positive customer-focused attitude and successful interaction in a dynamic team environment.
• Strong critical thinking skills.
• Attention to detail and problem-solving abilities.
• Flexible and adaptable team player.
• A self-starter with a strong work ethic.
• Fluent in Spanish is a plus.
• Valid driver’s license.

In return, we offer

• We believe there is always a better way. Openness to change and feedback defines our culture.
• We support your journey with individual learning opportunities, worldwide job options, and technical training from our academy.
• We prioritize employee safety and well-being, setting high workplace safety standards.
• We offer a competitive compensation package.

LEYBOLD USA INC is an Equal Opportunity Employer – M/F/Disabled/Veterans

#LI-Hybrid

Hybrid
While in-office work is standard, flexible options like remote work are being explored, especially on the West Coast. This role offers a hybrid arrangement, allowing you to split your time between remote and on-site at our Leybold USA Inc. facility in Export, PA, after training.

Talent Acquisition Team:
Reba Libengood

Leybold employs people across four continents, many with scientific or technical backgrounds. Their knowledge, creativity, and experience are vital for our success.
The high-tech industry demands and our cultural diversity contribute to an attractive, stimulating environment. Technical skills and soft skills, along with a willingness to work in international project teams, are valued.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. Our sustainable approach influences our visions and values. We offer extensive training and development programs to enhance technical expertise and skills, fostering innovation through great ideas.