Territory Development Manager- Boston

Territory Development Manager - Unilever Food Solutions

Location: Remote - [Boston, MA]

Unilever Food Solutions (UFS) is the €3bn+ food service division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

UFS is accelerating its digital transformation to fuel growth through data‑driven and technology‑enabled go‑to‑market (GtM) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & offline contact strategy. Within the US, UFS Customer Development and Marketing focuses on engaging customers in unique and specific ways to generate demand for our professional brands and create long‑term value for our partners.

The pay range for this position is $69,360 to $104,040
. Unilever considers a wide range of factors, including skill sets, experience, training, licensure, certifications, qualifications, education, and other business and organizational needs.

This position is bonus eligible. It is also LTI eligible.

Unilever employees are eligible to participate in our benefits plan. Benefits include health insurance (prescription drug, dental, vision), retirement savings, life insurance, disability, parental leave, sick leave, paid vacation, holidays, and access to numerous voluntary benefits. Coverage is in accordance with applicable plan terms and conditions.

As a Territory Development Manager you will drive sustainable business growth via operators, chains, and trade partner engagement. You will be part of a multi‑touchpoint integrated digital ecosystem to grow new customers (reach) and current customers (penetration). Using data and CRM tools, you will plan and execute sales calls, establish yourself as a valuable partner, and grow market share in your territory.

You will be accountable for delivering business targets such as sales growth, reach & penetration, digital engagement, and customer presentations with operators and distributor trade partners. You will execute a multi‑touchpoint contact strategy online and face‑to‑face to generate demand for Food Solutions products and deliver great customer experience, including virtual culinary consultation.

This role is an exciting development opportunity for an ambitious and motivated individual who can make a real difference.

Engage with local chain accounts and operator customers, and be accountable for delivering business targets for the assigned territory (turnover, reach & penetration, digital, fully profiled operators, digital engagement, demos, sampling, etc.). Implement a full key account management approach, execute the CBP, win & retain funnel, contact matrix, and multi‑touchpoint contact strategy online and offline (20% online calls & 80% F2F calls).

• Use data to convert business insights into activation and solution selling.
• Utilize market trends to create concept solution selling.
• Gain insight and lead customers to the right solution.
• Network with key customer stakeholders to engage the right decision makers.
• Prepare visits with solution recommendation and use CRM (Salesforce) to manage workflow and overall market funnel.
• Conduct F2F and virtual sampling, ideation, cooking demos; use culinary knowledge to secure new opportunities or increase volume usage.
• Follow up on previous calls to ensure opportunities progress to sale close.
• Secure and coordinate customer orders each month to ensure growth is on target.
• Meet with distributors/trade partners to expand assortment, align priorities, and source leads for customer follow‑through.
• Build and nurture relationships with local distributor sales reps.
• Implement contact matrix for key trade customers with a squad approach for more effective customer management.
• Engage trade customers to gain alignment for secondary sales data (SSD).
• Implement…