Territory Development Manager - Jacksonville, FL Cliffs

Territory Development Manager - Unilever Food Solutions

Location: Remote-Jacksonville, FL

Unilever Food Solutions (UFS) is the €3bn+ food service division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go‑to‑Market (GtM) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & off‑line contact strategy. Within the US, the focus is to engage customers in a unique and specific way to generate demand for our professional brands and create long‑term value for our partners.

The pay range is $69,360 to $104,040
.

This position is bonus eligible.

This position is LTI eligible.

Unilever employees are eligible to participate in our benefits plan. Benefits include: health insurance (prescription drug, dental, vision), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation, holidays, and numerous voluntary benefits. Coverage is in accordance with applicable plan documents.

As a Territory Development Manager, you will drive sustainable business growth via Operators, Chains and Trade Partner engagement. You will be part of a multi‑touchpoint integrated digital ecosystem to drive growth with new customers (Reach) and current customers (Penetration). You will use data and CRM tools to plan and execute sales calls, establish yourself as a valuable partner and grow market share in your territory.

You will be accountable for delivering business targets like Sales Growth, Reach & Penetration, Digital Engagement, and customer presentations with both Operators and Distributor Trade Partners. You are responsible to execute multi‑touchpoint contact strategy online and face‑to‑face for generating demand for Food Solutions Products and delivering great customer experience. You will provide virtual culinary consultation to targeted operators.

It is an exciting role and a great development opportunity for an ambitious and motivated individual.

Engage with Local Chain Accounts and Operator Customers, and be accountable for delivering business targets for the assigned Territory, including Turnover, Reach & Penetration, Digital, Fully Profiled Operators (FPO), Digital Engagement, Demos, Sampling etc.

Implement a full Key Account Management approach. Execute CBP, Win & Retain funnel, Contact Matrix and execute multi‑touchpoint contact strategy on both online and offline (20% online calls & 80% face‑to‑face calls).

• Using data to convert business insights into activation solution selling.
• Utilize market trends to create concept solution selling.
• Gain insight and lead customers to the right solution.
• Network to key customer stakeholders to engage the right decision makers.
• Prepare visits with solution recommendation and utilize CRM Salesforce system to manage workflow and overall market funnel.
• Conduct face‑to‑face and virtual sampling, ideation, cooking demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes.
• Follow up on previous calls to ensure opportunities progress to the sale close.
• Secure and coordinate customer orders each month to ensure growth is on target.
• Meet with distributors/trade partners to expand assortment, align on priorities and source leads for customer follow‑through.
• Build & nurture relationships with local distributor sales reps (DSRs).
• Implement contact matrix for key trade customers with a squad approach for more effective customer management.
• Engage trade customers to gain alignment for secondary sales data (SSD).
• Implement promotions with customer related to key seasons and events.
• Ensure timely submission…