Sales Development Representative - DSA East Coast; REMOTE
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-01-02
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Sales
Business Development, Sales Development Rep/SDR
Join to apply for the Sales Development Representative - DSA East Coast (REMOTE) role at Charles River Laboratories
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform.
In return, we’ll help you build a career that you can feel passionate about.
As a Sales Development Representative (SDR), you will be a critical part of the Charles River commercial team. Your primary mission is to identify, engage, and qualify prospective clients to fuel the sales pipeline for our portfolio of services. You will work closely with marketing, inside sales, field sales, and scientific subject matter experts to generate high‑quality leads, conduct initial outreach, and set the foundation for long‑term client relationships.
This role is ideal for a self‑starter who thrives in a fast‑paced environment, has strong communication skills, and is passionate about helping customers advance their scientific goals.
- Proactively source and qualify new business opportunities through a combination of outbound prospecting (calls, emails, Linked In, other data sources) and inbound lead follow‑up.
- Conduct discovery conversations with prospective clients to understand their research needs, qualify, and determine solution fit.
- Collaborate with marketing to follow up on campaigns, webinars, trade shows, and digital leads.
- Accurately log and maintain all lead and prospect activity in Salesforce CRM.
- Book qualified introductory meetings for Client Services, SMEs in appropriate Service Lines.
- Maintain a consistent daily cadence of outreach activity, balancing volume and quality.
- Research target accounts and industries to develop tailored messaging and outreach strategies.
- Partner with sales leadership and scientific experts to refine messaging and targeting approaches.
- Meet and exceed monthly KPIs for lead generation, qualification rates, and pipeline contribution.
- Stay informed about Charles River services, therapeutic areas, and drug discovery and development trends to engage prospects credibly.
- Build internal scientific and commercial relationships including knowledge of service lines and capabilities.
- Partner with Commercial & Operational leadership to understand areas of need and gaps in pipeline inquiry volume to prioritize areas of prospecting focus.
- Collaborate and communicate across sites, divisions, and functional teams to deliver on client expectations and ensure comprehensive solutions are proposed when needed.
- Required to initiate Confidentiality Disclosure Agreements (CDA) where needed and MSA agreements when required.
- Perform all other related duties as assigned.
- Education:
Bachelor’s degree (B.A./B.S.) or equivalent in business, marketing, or science related discipline. - Experience:
3‑5 years sales, sales development representative, inside sales, or related experience. Experience in a contract research and/or pharmaceutical setting with knowledge of drug discovery a plus however not required. - An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
- Capable of working with a minimum of supervision remotely, able to handle multiple tasks, and effectively prioritize based on departmental goals. Strong communication and interpersonal skills.
- Organizational skills and attention to detail required.
- Proficient in word processing, spreadsheet, and database software including Salesforce, Linked In Navigator, Zoom Info, Crunchbase. Ability to work effectively and efficiently to meet deadlines. Understanding of business/sales process required.
The pay range for this position is $33.00/hr - $36.00/hr + commission. Please note that salaries vary within the range based on factors including, but not limited to,…
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