ECommerce National Account Manager- Home Depot

eCommerce National Account Manager - The Home Depot

Atlanta, GA

Midea America Corp. is a U.S. subsidiary within Midea Group, a Fortune 500 company that designs and manufactures home appliances worldwide. Headquartered in Parsippany, N.J., with an innovation hub in Louisville, KY, Midea America delivers high‑quality, affordable appliances such as refrigerators, air conditioners, laundry solutions, and floor care products to customers across the globe.

As a Home Depot National Account Manager, eCommerce, the candidate will be responsible for all sales and merchandising activities for their assigned categories. The individual will ensure alignment of selling, merchandising, marketing, and operations deliverables associated with The Home Depot account and support Midea America’s overall goals and strategy. This role serves as the main point of contact for Home Depot categories both internally and externally.

• Collaborate with channel and brand marketing teams to drive online sales and enhance the digital customer experience.
• Manage national online promotions, product launches, and digital merchandising strategies.
• Partner with online merchants and internal teams to execute sales plans and optimize the interconnected retail experience.
• Lead digital QBRs and share e‑commerce insights across retail channels.
• Business planning and sales growth.
• Monitor overall account performance, identify opportunities and challenges, and develop appropriate action plans.
• Own account management responsibilities for specific product categories, including new product pitches, launch planning, CPFR, and execution of customer program agreements.
• Proactively lead problem‑solving efforts via logical and persuasive communication while pursuing “win‑win” solutions.
• Collaborate with cross‑functional teams—product management, marketing, manufacturing, supply chain, operations, finance, and service—to meet account performance objectives and manage stakeholder expectations.
• Achieve assigned KPI’s for profitable sales volume and strategic objectives in assigned accounts.
• Collaborate closely with customers and Midea operations/supply management departments to provide accurate sales forecasting.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Other duties as assigned.

• Minimum five years of account management experience in the big‑box retail channel.

• Home appliance experience
• 5+ years in sales or marketing functions.
• Demonstrated success developing and growing sales with existing customers.
• Customer service, closing skills, negotiation, self‑confidence, presentation skills, client relationships, motivation for sales.
• Work environment: split between home office and local Mooresville office.

• Insurance package.
• 401(k).
• Work‑life balance.
• Comprehensive benefit package (learn more).

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Mid‑Senior level

Full‑time

Sales, Management, and Business Development

Appliances, Electrical, and Electronics Manufacturing;
Retail Appliances, Electrical, and Electronic Equipment;
Retail Furniture and Home Furnishings