Sales Development Representative - Retention

Job Description

This role is based in our 5 Howick Place office.

Are you passionate about driving business growth, building strong client relationships, and contributing to a dynamic team? Join our growing LIONS Learning division, where you’ll play a pivotal role in selling our innovative e-learning courses globally. This newly created role is designed to support our retention team and help us deliver exceptional results for our clients.

As a Sales Executive, you’ll be the first point of contact for some of our biggest brand and agency clients, supporting the sale of our products to agencies, brands, and media owners worldwide. You’ll manage inbound leads, qualify opportunities, book meetings, and drive outbound communications and lead generation efforts. Your contributions will help grow our pipeline, convert business, and strengthen client relationships.

• Lead Management :
  Distribute daily leads, nurture prospects, and conduct qualifying calls for Business Development Managers (BDMs).
• Sales Support :
  Research and create compelling pitch decks, ensuring they align with client needs and business goals.
• Outbound Strategy :
  Build prospect lists, execute lead generation strategies, and manage outbound communications.
• Account Management :
  Oversee renewal deals for independent agencies, from prospecting to closing, while maintaining strong client relationships.
• Sales Enablement :
  Ensure seamless operation of our sales enablement tools and processes.
• Collaboration :
  Work closely with product, sales operations, and marketing teams, and contribute to partnership management.
• Forecasting & Reporting :
  Accurately forecast weekly and monthly performance, consistently exceeding KPIs to drive annual sales targets.
• Advocacy :
  Act as an ally and advocate for diversity, equity, and inclusion in all aspects of your work.

We’re looking for someone who thrives in a fast-paced, collaborative environment and has a proven track record of success in sales and lead generation. You’ll bring :

• Experience with CRM systems, ideally Salesforce or Salesloft.
• Demonstrated success in lead generation and winning new business.
• A history of exceeding sales targets and KPIs.
• Strong organizational skills and experience in stakeholder management.
• The ability to craft engaging sales decks and write compelling email copy.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on Linked In Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A Share Match scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.