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Job Description & How to Apply Below
Employer Industry: Customer Service Software Solutions Why consider this job opportunity
- Salary up to $ (On Target Earnings)
- Potential eligibility for bonuses, benefits, and related incentives
- Opportunity for career advancement and growth within the organization
- Flexible hybrid work environment allowing for remote work part of the week
- Engaging and inclusive company culture focused on employee fulfillment and collaboration
- Serve as the technical bridge between sales Account Executives and prospects, managing the technical relationship to ensure customer satisfaction
- Demonstrate and sell software solutions to Enterprise and Mid Market executives, emphasizing technical merits and business value
- Map RFI/RFP requirements to software solutions, ensuring alignment with customer needs
- Scope, manage, and execute customer pilots and Proofs of Concept, including defining success criteria and timelines
- Stay informed about emerging AI technologies and utilize them effectively in sales processes
- 5+ years of Mid Market/Enterprise software selling experience
- Strong interpersonal, communication, persuasion, presentation, and writing skills
- Experience in scoping and executing customer pilots and Proofs of Concept
- Knowledge of web/scripting technologies such as HTML, CSS, JavaScript, and SaaS applications
- Bachelor’s degree or equivalent experience
- Experience in contact center environments or selling contact center solutions
- Previous consulting experience in implementing enterprise-class software solutions
- In-depth knowledge of Customer Service Software, ITSM, data warehousing, and business intelligence
- Experience developing or selling Artificial Intelligence solutions
- Formal sales training (e.g., Sandler, Challenger) and B2B software selling experience
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.
Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Position Requirements
10+ Years
work experience
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