Merchant Consultant

Company Overview

At Versi Tech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem‑solvers in action, and growth clients in spirit. Our legacy is a commitment to forward‑thinking and customer centric solutions, tailored to our clients and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user‑friendly.

We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way.

Versi Tech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit‑to‑stand customer experience for restaurants, bars, nightclubs and others in the hospitality space.

We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow‑moving organizations.

We strive to live our values every day and, in every way, and are looking for others who feel the same way:

• We are ALL IN
  : committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our clients, our vendors, our communities.
• We are HUMAN
  : grounded in accountability, genuineness, and the strength of our relationships and different perspectives.
• We DARE TO BE DIFFERENT
  : embracing a culture of fun and approachability, prioritizing our clients and team members first.

The Merchant Growth Consultant will be responsible for retaining and growing an existing book of business while closing new opportunities from inbound leads, referrals, and partners, resulting in increased revenue, expanded client relationships, and higher adoption of our software, point‑of‑sale solutions, and payment processing services. This means you will work closely with Professional Services, Product and Marketing to ensure a seamless onboarding experience, drive customer satisfaction, and maximize retention.

You will manage the full sales cycle from lead to closing, perform in‑person and virtual product demonstrations, and build strong referral relationships to sustain a healthy sales pipeline.

You will report into the Manager of Merchant Success & Growth, Andre Pena.

• Perform all aspects of selling professionally including: prospecting, presenting, handling objections, closing and follow‑up
• Drive excitement and product awareness of our solutions
• Hit sales goals, with a particular focus on selling software & point of sale solutions along with payment processing
• Perform demonstrations, both in person and online, of available point‑of‑sale products
• Manage the full sales cycle from start to finish
• Work closely with Professional Services, Product and Marketing teams to help reach your sales performance goals
• Field incoming sales leads from referrals, online submissions and Bold Advantage partners
• Build and maintain referral relationships to sustain the health of your pipeline
• Travel to and from client sites to prospect, build relationships, and sign‑up new business owners and merchants

• You consistently meet or exceed your sales goals, particularly in software, point‑of‑sales solutions, and payment processing.
• You build and maintain strong referral relationships, keeping a steady stream of high‑quality leads coming in from partners and existing customers.
• You are recognized as a trusted advisor by partners and merchants, who turn to you for solutions that improve their business.
• You engage with merchants and business owners in person, building rapport and closing deals through direct interaction.
• You confidently handle objections, overcoming hesitations with expertise and positioning our solutions as the best choice.
• You proactively collaborate with internal teams, leveraging your relationships…