Outbound Sales Associate - Merchant Services

Description

Responsible for selling merchant services by setting appointments for, or transferring business customers leads to Sales Advisors, to conduct more robust solutioning conversations. You will connect with business owners and set the stage for better cash flow and payments collection services conversations in order to meet assigned production goals. You will partner closely with merchant services sales team members and leaders.

as well as communicate with bank colleagues as necessary, to keep them apprised of your calling efforts.

• Place outbound calls through a variety of lead sources; discover needs of customer; explain the high‑level features and benefits of merchant products and services; recommend appointment with sales advisor and schedule those appointments, in order to meet assigned production goals.

• Actively prospect and build relationships with new clients, converting leads into valuable appointments. Leverage partners to learn products and services in order to maximize cross sales opportunities.

• Accurately report out all leads and status updates within the CRM (customer relationship management system) and understand trends in your sales behaviors by using dashboards and reports.

• Stay informed about industry trends, competitive offerings, and client needs to identify new cross‑selling opportunities.

• Adhere to all company policies and procedures, including compliance regulations related to the payments industry.

• Perform other duties and projects as assigned.

• High School Diploma, GED, or equivalent

• 2 years of sales experience in financial services, especially merchant services

• Exceptional communication and relationship‑building skills.

• Proven ability to close deals and achieve ambitious targets.

• Sales expertise in the business space from $0–$3 million in annual sales.

• Expertise in virtual sales in a call center environment.

• Ability to multitask in a fast‑paced environment.

• Strong problem‑solving skills and a customer‑centric approach.

• Juggle complex tasks efficiently within a fast‑paced environment.

• Participate in occasional team meetings in person.

• Utilize technology effectively to manage your workload and client relationships.

• Approach challenges creatively and find solutions that benefit both clients and the bank.

• Proficiency in MS Office suite and willingness to travel minimally.

• 2–5 years’ experience in merchant services sales in a call center environment

• Bonus points for fluency in an additional language

• Proficiency in Salesforce

  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Remote

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice:
Visit Huntington’s Career Web Site for more details.

Note to Agency Recruiters:
Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.