Commercial Account Manager

About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure‑play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry‑leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform.

Secureworks provides the innovative, market‑leading Taegis XDR/MDR, identity threat detection and response (ITDR), next‑gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday and state‑sponsored cybercrimes.

The solutions are powered by historical and real‑time threat intelligence from Sophos X‑Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

We are looking for a dynamic and results‑driven  Account Manager  to oversee our  Commercial segment (1–100 employees) . The successful candidate will be responsible for generating new business, expanding Sophos’ presence within the segment, and driving growth through proactive collaboration with channel partners, marketing teams, and our internal Channel Account Executives.

What you will do

Develop and execute strategies to generate new business across the commercial customer base.

Work closely with channel partners to identify new customer opportunities and drive joint sales activities.

Collaborate with the marketing team to leverage campaigns, events, and programs that support pipeline creation.

Partner with the internal Channel Account Executive (CAE) team to streamline engagement with the channel ecosystem.

Proactively engage with partners to unlock new opportunities within existing Sophos customers, identifying cross‑sell and upsell potential.

Maintain a strong understanding of Sophos solutions to effectively articulate value propositions to prospects and partners.

Ensure accurate and timely updates of all sales activities within the CRM system (Salesforce; Clari).

Proactively to ensure expansion opportunities into renewal discussions, working with internal business teams.

What You Will Bring

Minimum 2-3 years of relevant channel experience in IT Industry.

Proven experience in inside sales or account management, preferably in cybersecurity, IT, or technology sectors.

Experience working with channel partners and understanding of the partner ecosystem.

Strong business development mindset with the ability to identify, qualify, and close new opportunities.

Excellent communication, presentation, and relationship‑building skills.

Ability to work collaboratively across teams, including Marketing, Channel, and Sales.

Self‑motivated, organized, and able to manage multiple priorities in a fast‑paced environment.

Already experience with Salesforce CRM and/or Outreach is a preferred pre‑requisite.

Proven track record in forecasting and achieving sales goals through partners, via phone calls and emails.

Strong capability to manage multiple competing priorities and demonstrate problem‑solving skills effectively.

Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

• Sophos operates a remote‑first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.  While we are…