Act Manager Retail SMB- Business Sales

When you join Verizon, you get the chance to share your ideas freely—even if they’re daring or different—while learning, growing, and thriving in a culture built on innovation, creativity, and impact.

You will introduce small‑ and medium‑business customers to the latest high‑tech 5G products and services that solve their unique business needs. You will interact with our small‑ and medium‑business customers in the retail store, digitally, and through outbound prospecting, demonstrating the value of our products and services by presenting end‑to‑end technology solutions that energize their businesses.

• Driving small‑business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Growing your customer base by acquiring and retaining accounts in the small‑business segment.
• Utilizing solutions‑based selling techniques to solve business problems for your customers.
• Outbound sales prospecting and customer visits.
• Servicing the needs of the existing customer base.
• Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

You’ll earn a competitive salary that includes base pay and a target individual‑based commission. Our commission program allows unlimited opportunity, so top earners can exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.

• Best‑in‑class medical, dental, and vision.
• Verizon 401(k) plan with matching contributions up to 6 % of eligible contributions, qualified student‑loan repayments, or a combination of both.
• Velocity Selling methodology enhanced with AI and advanced CRM tools to boost efficiency, productivity, and decision‑making through automation, predictive analysis, and a personalized customer approach.
• Sales recognition programs that have rewarded top performers with all‑inclusive travel, gifts, and other incentives.
• Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days).
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks for new moms when paired with short‑term disability).
• Up to $8 000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts up to 50 % off on Verizon products and services, Fios, high‑speed home internet solutions, accessories, and exclusive Verizon features, including 50 % off Verizon wireless calling plans.
• Additional perks such as pet insurance and other holistic benefits for V‑teamers and their loved ones.

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience, demonstrated through work experience and/or military experience.
• Experience in sales, marketing, or customer service.
• Valid driver’s license.
• Willingness to travel.

• A degree – Associate’s or Bachelor’s Degree or related certifications/college courses.
• Outside sales experience, including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

In this Account Manager Retail SMB hybrid role, you’ll have a defined work location that includes working in‑store at least five days per week. The role also requires working from home and a minimum of three days per week in the office, as set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled weekly hours: 40.

• Associate

• Full‑time

• Sales and Business Development

• IT Services and IT Consulting

Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Build your resume with this hybrid outside sales role that provides career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited. Verizon is recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, a top company for multicultural women, a top‑10 Military Spouse Friendly Employer, and a top‑10 Best for Vets employer.

Be challenged. Our technologies and customer needs are always evolving. You’ll be at the forefront of the tech world’s latest trends. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.