Sales Manager; US Remote

Sales Manager (US Remote) – Jackrabbit Technologies

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Welcome to Jackrabbit Technologies. Jackrabbit Technologies is the leading provider of software and services that help youth activity centers – gymnastics, dance, cheer, swim, music, childcare, and others – grow and operate efficiently. We are an entrepreneurial-minded, rapidly growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies.

Jackrabbit Technologies’ SaaS solution powers over 7000 clients in 35 countries around the world.

Our culture empowers YOU. We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual–all of our employees enjoy the privilege of working remotely. We always have and always will.

We are interested in speaking to qualified candidates who are U.S. Citizens or Green Card holders with no special circumstances living in the U.S. We are not able to sponsor visas.

As Sales Manager, you will lead and develop a high-performing sales team responsible for driving new customer acquisition across both Small and Medium-sized Business (SMB) and Enterprise segments. You will manage Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) to effectively generate pipeline, qualify leads, and convert prospects into new clients. Your focus is on net new business development, excluding Private Equity acquisitions and Franchise expansion opportunities, which are managed by the Enterprise Strategic Account Executive.

• Oversee and manage the daily activities of Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) across SMB and Enterprise segments
• Set clear goals, KPIs, and performance metrics to measure individual and team success for both market segments
• Provide continuous coaching, mentorship, and performance feedback to drive personal and team development
• Foster a collaborative, high-energy, and results-driven environment that supports both transactional SMB sales and consultative Enterprise sales motions
• Hire, onboard, and evaluate team members to build a world-class sales organization
• Develop sales talent with differentiated coaching for SMB velocity sales and Enterprise relationship-building

• Manage inbound lead flow to ensure timely follow-up, nurturing, and conversion into qualified sales opportunities
• Develop strategies for efficiently prioritizing and handling inbound inquiries from SMB prospects
• Drive high-velocity sales processes focused on efficient conversion and deal closure
• Monitor SMB pipeline health, conversion rates, and sales cycle velocity
• Ensure the sales team executes on established SMB playbooks and talk tracks
• Optimize the SMB sales process for scalability and efficiency

• Oversee Enterprise BDR activities, including prospecting, outreach, and qualification of new Enterprise opportunities (excluding PE portfolio companies)
• Manage Enterprise pipeline development for standard Enterprise accounts outside of PE and Franchise segments
• Coach team on complex, consultative sales processes with multiple stakeholders and longer sales cycles
• Lead sales cycles for new Enterprise clients from qualification through close
• Develop Enterprise-specific sales strategies, messaging, and qualification criteria for standard Enterprise opportunities
• Track Enterprise pipeline metrics, including opportunity progression, deal size, and win rates
• Coordinate handoffs to the Enterprise Strategic Account Executive post-sale for ongoing account management

• Continuously refine and improve sales processes for both SMB and Enterprise segments to maximize conversion and efficiency
• Collaborate with Marketing to align messaging, content, and strategies for…