Key Account Manager, Commercial Customers, QDI; San Francisco Bay Area

Key Account Manager, Commercial Customers, QDI (San Francisco Bay Area)

QIAGEN Digital Insights (QDI) is the worldwide leader in software solutions for multi‑omic data analysis and interpretation. We are expanding our team of account managers responsible for helping to grow our business with commercial and biotech customers in the western United States, primarily California.

Role overview:
The Key Account Manager, Commercial West will lead activities to identify and drive opportunities to increase the use of QDI technologies, products, and services at small‑ and mid‑sized pharma and biotech companies. This role involves expanding your professional network within new and existing accounts to identify key contacts; identifying critical business issues and proposing software and service solutions; and working closely with other members of the QDI team to pursue sales opportunities, both new and renewal.

• Develop a robust understanding of QDI’s portfolio, including the Biomedical Knowledge Base, Ingenuity Pathway Analysis, CLCbio, Omic Soft, HGMD, QCI and COSMIC, and continue learning as our portfolio expands.
• Prospect and lead establishment of direct access to QDI data and software solutions in support of genomics analysis and data science‑driven drug discovery, including machine learning and AI.
• Generate, secure, and drive a continuous deal flow of attractive professional service opportunities that lead to high value agreements, with emphasis on genomic data analysis, custom plugins and pipeline optimizations for secondary analysis of NGS data, and expert curation activities.
• Lead negotiation of renewals and expansion of software license agreements.
• Establish and grow relationships at all levels of customer organizations, including scientists, software developers, leadership, and C‑suite executives.
• Engage a wide range of internal and external functional areas, including Legal, IP, Finance, R&D, Regulatory Affairs, Operations, Sales & Marketing, to develop and maintain effective customer relationships.

• Bachelor’s degree (preferably in Business, Engineering, Science, or a related field);
  Master’s or PhD a plus.
• Solid genetics and molecular biology foundation to consult with MD/PhD‑level customers.
• Knowledge of machine learning and AI as it applies to biotech and biopharma, plus NGS data analysis.
• Minimum of 3 years of experience and success selling enterprise software solutions.
• Demonstrated track record of establishing software or service contracts within R&D groups.
• Strong personal relationships within biotech and pharmaceutical R&D in west coast biotech hubs.
• Active listening capabilities and ability to build rapport.
• Strong drive, self‑motivation, quick learning, and high business acumen.

• Residency must be in the western US, strong preference for San Diego, CA, or the San Francisco Bay Area.
• This is a remote sales position, primarily working from home.
• Travel estimated at 35%.

The estimated base salary and commission range for this position is $180,000 - $215,000. Compensation is based on experience, skills, geography, and other job‑related factors. A total compensation package includes a commission plan and generous benefits.

• Bonus/Commission
• Local benefits
• Referral Program
• Internal Academy (QIALearn)
• Employee Assistance Program
• Hybrid work (conditional to your role)

Mid‑Senior level

Full‑time

Sales and Business Development

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.