Sales Professional - Outside Sales

Role Overview

Join to apply for the Sales Professional - Outside Sales role at Service Corporation International
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Our associates celebrate lives. We celebrate our associates.

Working from home, you present at‑need cemetery and pre‑need arrangement services and products to consumers. Responsible for achieving monthly sales target, you develop relationships within the community to generate qualified leads, follow up on leads generated from marketing campaigns to qualify them and schedule sales appointments, and follow up with client families for referrals by establishing professional relationships and service excellence.

• Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, you present the Dignity Memorial® Personal Planning Guide electronic PowerPoint presentations to consumers, informing them of at‑need cemetery and pre‑need arrangement services and products, and influencing consumers to plan for a soft close.
• Guide and tour prospective families through cemetery grounds or crematory mausoleums, actively listening to needs, asking probing questions, and discussing options. Develop an understanding of each family’s unique needs and offer solutions to meet them. Provide service beyond expectations to form the foundation for future sales. Promote the SCI Brand and service excellence.
• Follow company processes and procedures, thoroughly and accurately complete contracts, follow up on outstanding documents and family questions, and walk families through the final contract, addressing their final questions.

• Self‑initiate leads throughout the community, professional networks, civic businesses, and organizations by building reliable relationships. Prospect at least 50% of the workday such as approaching families face‑to‑face during events, door knocking, or seminars. Maintain and track activity levels in the Customer Relationship Management (CRM) database to ensure productivity, often working nights and weekends.
• Obtain referrals from families served through after‑care visits (ACV).
• Schedule sales appointments, and based on qualifying lead, prepare marketing materials or cultural knowledge for appointments.

• Establish and maintain professional and service‑oriented relationships with families by connecting with them, resolving their concerns and needs, and meeting commitments. Connect through listening, honest communication, and genuine concern.
• Support families in times of grief with acts of kindness; attend services and/or receptions.
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.

• Collaborate and build professional working relationships with management and staff to provide high‑quality services and improve processes.
• Share family concerns with the SCI team.

Education

• High school diploma or equivalent required.
• College coursework preferred.

License

• Funeral Directors License where required by state law.
• Life Insurance license where required by state law; company will support obtaining licensing.
• Current state/province‑issued driver’s license with an acceptable driving record.

Experience

• Sales experience preferred.
• Industry experience a plus.
• Previous Customer Relationship Management (CRM) system experience a plus.

Skills And Abilities

• Computer and technology skills.
• Goal‑oriented self‑starter.
• Public speaking ability; comfortable presenting to small groups.
• Ability to work well in a team as well as independently.
• Ability to work a significant number of evenings and weekends.
• Bilingual is a plus.

$50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

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Note:

As part of the total compensation plan, this position pays no less than $10.00 per hour for all hours worked.)

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short‑Term Disability
• Long‑Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance

El Paso, Texas