Inbound Sales Representative; Remote​/Pacific Time

Inbound Sales Representative (Remote/Pacific Time)

As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high‑impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers explore and select the best care options for their loved ones.

• Work in a growing, fast‑paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned with our company mission.
• Take inbound, pre‑screened leads, working remotely from your home office as an inside sales representative with a strong schedule adherence.
• Conduct in‑depth initial consultation calls with families.
• Educate families on customized senior care options and work to find the senior living communities and home‑care providers that best match their needs.
• Act as the liaison between families and senior housing communities or care providers once you successfully complete the four‑week new‑hire training program.

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls) which includes referring families to communities and scheduling tours to ultimately drive move‑ins. As a Welcome Advisor, you will be the company’s first interaction with each family, aiming to be empathetic and deliver a great family experience.

• Two or more years of experience in inside sales or inbound call center.
• History of exceeding sales targets.
• Ability to multitask; simultaneously talk on the phone while taking notes on the computer.
• Strong computer and typing skills, including Word and Excel, and ability to learn and navigate internal CRM systems.

You will work a 40‑hour work schedule on an hourly, non‑exempt basis. Schedules are set based on business needs and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

• Base Salary: $45,760 ($22.00 an hour)
• On‑Target Earnings: $74,000 (up to $28,024 variable bonus, uncapped)
• Benefits: 401(k) match, dental insurance, health insurance, vision insurance, paid time off

A Place for Mom is the leading online resource connecting families searching for senior care with expert advisors providing insight‑driven, personalized solutions. We help hundreds of thousands of families navigate the complexities of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.

• Mission Over Me:
  We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things:
  We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team:
  We each own the outcome but can only achieve it as a team.
• Win The Right Way:
  We see organizational integrity as the foundation for how we operate.
• Embrace Change:
  We innovate and constantly evolve.

All your information will be kept confidential according to EEO guidelines.

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