Strategic Advisor, Enterprise, Rentals

About the team

The Rentals Sales Team is dedicated to delivering top-notch advertising solutions and business consultation for our Multi-Family partners. Composed of passionate and high-energy professionals, we are committed to helping Zillow Group users make informed decisions about buying, renting, owning, and selling homes. Specifically, our Rentals Enterprise team collaborates with the largest owners and operators of rental properties across the United States, facilitating connections between rental shoppers and their next home.

Through innovative technology solutions, strategic data insights, and comprehensive training and development, we empower our clients' growth as true partners in their business. Our team embodies the core values of our organization and plays a vital role in driving our success.

We are seeking an exceptional Enterprise Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our Enterprise partners and achieving strong net book growth. Your focus will be on robust retention, consistent property growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within existing Enterprise partner portfolios and foster their success.

Join us in making a daily impact on the overall business and shaping our success in 2026 and beyond.

• Oversee relationship and growth of Rentals’s largest Enterprise partners who have the highest portfolio participation.
• Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
• Travel (up to 50%) as needed to maintain and strengthen partnerships.
• Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
• Own your book of business and help nurture our next generation of top clients.
• Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
• Facilitate positive client experiences through your expertise of our systems & processes.
• Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
• Conduct and facilitate regular client experience and engagement events to build partnership.
• Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
• Meet and exceed assigned goals/quotas on a quarterly basis.
• Be an expert in all Zillow Rentals Network products and services.
• Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
• Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
• Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
• Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional work streams as needed.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $ - $ annually.

This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and…