Remote Telesales Adviser

Remote Telesales Adviser

£24,500 Basic Salary + OTE £7,200 | Remote | Excellent Benefits

Our client is expanding and is looking to recruit a confident Remote Telesales Adviser to join their growing team. As a trusted partner to leading manufacturers and retail brands worldwide, they specialise in appliance breakdown protection, supporting nearly 9 million customers across the UK.

When a customer's fridge, dishwasher, or boiler breaks down, our client is there to help - and you will be the voice that ensures customers feel supported and protected.

What will you be doing?

Calling existing customers to ensure their appliances are fully covered

Using effective sales techniques to upsell relevant protection products

Building rapport and understanding customer needs

Matching customers with the most suitable protection package

As a Remote Telesales Adviser, you will work with warm customers, clear targets, and structured support to help you succeed.

Training and support

You will not be thrown in at the deep end. A four-week structured training programme will give you the confidence, product knowledge, and system training needed to perform successfully in your role as a Remote Telesales Adviser.

What we are looking for

Previous experience in a sales or target-driven role

Ability to work independently in a home-based environment

Strong attention to detail and a customer-first mindset

Excellent communication and relationship-building skills

Organised, calm, and motivated to achieve results

Working pattern and location

Fully remote role (broadband and suitable home workspace required)

Optional access to a brand-new Nottingham office for office or hybrid working

Monday to Thursday: 10:30 to 19:00

Friday: 09:00 to 17:30

Two 15-minute breaks and a 30-minute lunch

Salary and benefits

£24,500 basic salary plus monthly sales bonuses (OTE £7,200)

33 days annual leave including bank holidays

Free annual appliance protection plan with discounts for family and friends

Clear career progression opportunities across multiple business areas

Regular incentives and sales competitions

Pension scheme with employer contributions up to 5 percent

Life assurance cover at four times basic salary

Health and wellbeing support, gym discounts, and healthcare contributions

Employee discounts across major retailers and services

If you are looking for a stable remote role with strong earning potential and long-term career development, we would love to hear from you.

Apply today to become a Remote Telesales Adviser.

#cardiff #financial services

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