Regional Account Manager – Broadband and Wireless Access, Outside Sales; Northeast Region

Location:
Northeast States - Fully Remote Role

The Regional Account Manager, Broadband and FWA is responsible for driving new customer acquisition and revenue growth across the company's broadband and FWA portfolio. This role is critical to executing the broadband sales strategy in local and regional markets, managing daily field activities, and ensuring high-performance sales execution.

The Regional Account Manager will meet with customers face to face, introduce new products and services, and work daily with customers to achieve sales targets, build strong customer relationships, and represent the company's broadband solutions in the market.

• Travel within the territory meeting with potential and current customers to meet and exceed individual sales targets.
• Develop and execute local sales plans aligned with the broader Broadband sales strategy.
• Monitor daily sales activity, pipeline development, and performance metrics to ensure team effectiveness.
• Conduct regular customer visits, attend regional events, to develop the territory.
• Collaborate with the Director of Sales Broadband to provide input on strategy, market feedback, and territory development.
• Adhere to company sales processes, compliance requirements, and use of CRM tools.
• Build and maintain strong relationships with customers, communities, and local stakeholders to enhance brand visibility and sales effectiveness.
• Analyze local market trends, competitor activity, and customer feedback to identify opportunities and adjust sales tactics.

• 5+ years of sales experience in Broadband, FWA or Telecom.
• Experience in FWA, broadband, telecom, or field-based technology sales is strongly preferred.
• Proven experience in outside sales and exceeding goals in a fast-paced, high-performance environment.
• Strong communication and interpersonal skills.
• Ability to negotiate with key decision makers.
• Proficient with CRM tools (e.g., Salesforce, Hubspot) and sales performance reporting.
• Highly organized with strong time-management and planning skills.
• Travel within assigned region required (up to 50%).

• Demonstrated success in outside or field sales, with direct experience selling Broadband, Fixed Wireless and related technology services.
• Experience managing performance metrics and pipelines.
• Ability to be a part of a strong team focused on results, customer service, and ethical selling practices.
• Skilled at problem-solving, decision-making, and adapting to changing sales environments.
• Experience with CRM systems.
• Strong planning and organizational skills are required

• Territory Sales Performance (vs. Target)
  • Definition:
    Total revenue generated by the sales person compared to the set sales quota.
  • Measure of Success: (Actual Sales ÷ Sales Target) × 100
  • Target: ≥ 100% of monthly/quarterly target
• Field Activity Execution Rate
  • Definition:
    Percentage of planned field activities (e.g., customer visits, vendor ride alongs, presentations) completed as scheduled.
  • Measure of Success: (Completed Field Activities ÷ Scheduled Field Activities) × 100
  • Target: ≥ 80% completion rate
• Rep Productivity (Average New Deals per Rep)
  • Definition:
    Average number of new customer deals closed by outside sales rep during each quarter.
  • Measure of Success:
    Total New Deals Closed ÷ Number of Reps
  • Target: ≥ 3 new deals per rep per month
• CRM Usage & Data Hygiene Compliance
  • Definition:
    Percentage of rep actively and consistently updating CRM with opportunities, notes, and activities.
  • Measure of Success: (Reps Compliant with CRM Standards ÷ Total Reps) × 100
  • Target: ≥ 90% compliance