Bilingual Sales & Enrollment Client Specialist - Remote

Overview

Employer Industry: Mental Health Services

Why consider this job opportunity:

• Base salary starting at $43,118, with the potential to earn $10,000 to $30,000+ in annual commission based on performance
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401(k) plan with employer match
• Paid time off and holidays to support work-life balance
• Opportunities for professional growth and advancement within the organization
• Remote work flexibility allowing for a comfortable work environment

What to Expect (Job Responsibilities):

• Manage high-volume inbound and outbound client interactions using platforms such as Salesforce and Thrive Support
• Prospect new leads and conduct outreach to support referral programs and engage prospective clients
• Handle 50+ calls daily while maintaining organization and follow-through
• Meet or exceed key performance indicators (KPIs) related to client conversion rates and quality assurance standards
• Ensure clients are matched with appropriate services and address any concerns as necessary

What is Required (Qualifications):

• Sales/Customer Service and Call Center experience is required; experience in the mental health field is preferred
• Bachelor’s degree or a minimum of 2 years of inside sales experience in a digital health or similar environment
• High proficiency in Google Suite and CRM platforms, particularly Salesforce
• Fluency in Spanish is mandatory
• Excellent verbal and written communication skills to engage a diverse clientele

• Experience in the mental health field
• Knowledge of HIPAA compliance standards
• Previous experience handling both inbound and outbound sales leads
• Strong organizational skills to manage high-volume calls effectively
• Familiarity with remote work best practices

#Mental Health #Client Enrollment #Remote Work #Sales Opportunities #Career Growth

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